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Pc/lan analyst vs desktop support analyst

The differences between pc/lan analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc/lan analyst and a desktop support analyst. Additionally, a pc/lan analyst has an average salary of $49,650, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a pc/lan analyst include PC, desk support and customer service. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Pc/lan analyst vs desktop support analyst overview

Pc/Lan AnalystDesktop Support Analyst
Yearly salary$49,650$48,674
Hourly rate$23.87$23.40
Growth rate10%10%
Number of jobs38,80499,621
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Average age4242
Years of experience22

Pc/lan analyst vs desktop support analyst salary

Pc/lan analysts and desktop support analysts have different pay scales, as shown below.

Pc/Lan AnalystDesktop Support Analyst
Average salary$49,650$48,674
Salary rangeBetween $36,000 And $66,000Between $36,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Cambridge Associates
Best paying industry-Finance

Differences between pc/lan analyst and desktop support analyst education

There are a few differences between a pc/lan analyst and a desktop support analyst in terms of educational background:

Pc/Lan AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Pc/lan analyst vs desktop support analyst demographics

Here are the differences between pc/lan analysts' and desktop support analysts' demographics:

Pc/Lan AnalystDesktop Support Analyst
Average age4242
Gender ratioMale, 82.4% Female, 17.6%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 9.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.9% White, 55.3% American Indian and Alaska Native, 0.5%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc/lan analyst and desktop support analyst duties and responsibilities

Pc/lan analyst example responsibilities.

  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Work with the end user to troubleshoot software issues or install software as needed.
  • Move workstations per request including PCs or thin-clients, phones, scanners, printers, etc.
  • Install software via SCCM console.
  • Configure switches and install wireless routers at different branches.
  • Lead the Unix server implementation at the regional satellite locations.
  • Show more

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Pc/lan analyst vs desktop support analyst skills

Common pc/lan analyst skills
  • PC, 14%
  • Desk Support, 10%
  • Customer Service, 7%
  • Remote Desktop, 5%
  • Technical Support, 5%
  • Computer System, 4%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

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