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Pc/lan analyst vs desktop support consultant

The differences between pc/lan analysts and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc/lan analyst and a desktop support consultant. Additionally, a pc/lan analyst has an average salary of $49,650, which is higher than the $46,733 average annual salary of a desktop support consultant.

The top three skills for a pc/lan analyst include PC, desk support and customer service. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Pc/lan analyst vs desktop support consultant overview

Pc/Lan AnalystDesktop Support Consultant
Yearly salary$49,650$46,733
Hourly rate$23.87$22.47
Growth rate10%10%
Number of jobs38,804100,650
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 52%
Average age4242
Years of experience22

Pc/lan analyst vs desktop support consultant salary

Pc/lan analysts and desktop support consultants have different pay scales, as shown below.

Pc/Lan AnalystDesktop Support Consultant
Average salary$49,650$46,733
Salary rangeBetween $36,000 And $66,000Between $33,000 And $64,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between pc/lan analyst and desktop support consultant education

There are a few differences between a pc/lan analyst and a desktop support consultant in terms of educational background:

Pc/Lan AnalystDesktop Support Consultant
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Pc/lan analyst vs desktop support consultant demographics

Here are the differences between pc/lan analysts' and desktop support consultants' demographics:

Pc/Lan AnalystDesktop Support Consultant
Average age4242
Gender ratioMale, 82.4% Female, 17.6%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 9.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.9% White, 55.3% American Indian and Alaska Native, 0.5%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc/lan analyst and desktop support consultant duties and responsibilities

Pc/lan analyst example responsibilities.

  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Work with the end user to troubleshoot software issues or install software as needed.
  • Move workstations per request including PCs or thin-clients, phones, scanners, printers, etc.
  • Install software via SCCM console.
  • Configure switches and install wireless routers at different branches.
  • Lead the Unix server implementation at the regional satellite locations.
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Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Pc/lan analyst vs desktop support consultant skills

Common pc/lan analyst skills
  • PC, 14%
  • Desk Support, 10%
  • Customer Service, 7%
  • Remote Desktop, 5%
  • Technical Support, 5%
  • Computer System, 4%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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