Personal service representative vs client representative

The differences between personal service representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a personal service representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $32,364 average annual salary of a personal service representative.

The top three skills for a personal service representative include financial transactions, quality customer service and support services. The most important skills for a client representative are customer service, phone calls, and client accounts.

Personal service representative vs client representative overview

	Personal Service Representative	Client Representative
Yearly salary	$32,364	$41,785
Hourly rate	$15.56	$20.09
Growth rate	-4%	-4%
Number of jobs	154,915	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Personal service representative vs client representative salary

Personal service representatives and client representatives have different pay scales, as shown below.

	Personal Service Representative	Client Representative
Average salary	$32,364	$41,785
Salary range	Between $25,000 And $40,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between personal service representative and client representative education

There are a few differences between a personal service representative and a client representative in terms of educational background:

	Personal Service Representative	Client Representative
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Personal service representative vs client representative demographics

Here are the differences between personal service representatives' and client representatives' demographics:

	Personal Service Representative	Client Representative
Average age	40	40
Gender ratio	Male, 30.6% Female, 69.4%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.5% Unknown, 5.5% Hispanic or Latino, 18.5% Asian, 6.9% White, 55.8% American Indian and Alaska Native, 0.8%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between personal service representative and client representative duties and responsibilities

Personal service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Input and maintain ATM and debit cards within system.
Comply with HIPAA standards in all patient documentation and interactions
Handle complex inquires, resolve problems, gather information and troubleshoot problems.
Assist customers with routine online bank relate requests such, as inquiries regarding ATM and debit card usage and limits.
Assure all HIPAA guidelines are continuously being meet, while guaranteeing inquiries are being document according to government compliance standards.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Personal service representative vs client representative skills

Common personal service representative skills

Financial Transactions, 45%
Quality Customer Service, 9%
Support Services, 3%
Community Resources, 3%
ACH, 3%
Workforce Solutions, 3%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Personal Service Representative
Personal Service Representative vs Client Representative

Updated January 8, 2025

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