Personal service representative vs customer sales representative

Differences between personal service representative and customer sales representative duties and responsibilities

Personal service representative example responsibilities.

• Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
• Input and maintain ATM and debit cards within system.
• Comply with HIPAA standards in all patient documentation and interactions
• Handle complex inquires, resolve problems, gather information and troubleshoot problems.
• Assist customers with routine online bank relate requests such, as inquiries regarding ATM and debit card usage and limits.
• Assure all HIPAA guidelines are continuously being meet, while guaranteeing inquiries are being document according to government compliance standards.
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Customer sales representative example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
• Practice good housekeeping methods and overall cleanliness.
• Maintain cleanliness and organization of inventory within the assigned department.
• Require to troubleshoot products and instruct customers on their proper use/warranty/options.
• Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
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