Physician office specialist entry level jobs

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. * URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY * ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.

Salary Description Up to $25/ hour

Job DescriptionDescription: We are seeing an experienced Behavioral Health Billing Specialist to handle all Medicaid billing functions for our agency. This role is responsible for accurate claim submission, resolving denials, maintaining compliance with Medicaid regulations, and supporting overall revenue cycle efficiency. Responsibilities: Submit and manage Medicaid claims for behavioral health services Verify documentation accuracy and proper coding (CPT/HCPCS, ICD-10) Track, correct, and resubmit rejected or denied claims Post payments and reconcile remittances Maintain compliance with Medicaid policies, HIPAA, and state regulations Coordinate with clinicians and staff on documentation and authorizations Qualifications: Medical or behavioral health billing experience Strong knowledge of Medicaid billing and behavioral health service codes Experience with EHR/billing systems Detail-oriented with strong problem-solving skills Billing/coding certification preferred but not required Requirements: Experience with medical billing and Medicaid billing. Experience with Sunwave, preferred.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Responsibilities And Duties: 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. Minimum Qualifications: No Degree or Diploma Additional Job Description: MINIMUM QUALIFICATIONS 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered. HS diploma/GED preferred for individuals over 18 and not in high school. Work Shift: Variable Scheduled Weekly Hours : 32 Department Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

We are looking for a detail-oriented Billing Clerk to join our client in Columbus, Ohio. In this contract to permanent opportunity, you will play a key part in managing billing processes and ensuring accurate financial records. This position requires strong organizational skills and the ability to effectively communicate in a fast-paced environment. Responsibilities: - Process and finalize billing for all sales orders in NetSuite, including manual project invoices. - Review and approve pending sales orders while adhering to established revenue recognition rules. - Generate and issue credit memos as needed. - Manage customer monthly statements and maintain portals for accurate record-keeping. - Perform bank reconciliations to ensure financial accuracy. - Assist in closing financial records during month-end processes. - Maintain organized and detailed records of billing activities. - Communicate effectively with internal teams and customers to resolve billing inquiries. Requirements - Proficiency in Microsoft Excel with a strong focus on accuracy. - Exceptional attention to detail and organizational skills. - Reliability and the ability to work independently. - Strong verbal and written communication skills. - Experience with NetSuite preferred. - Familiarity with computerized billing systems and processes. - Ability to manage multiple tasks effectively in a deadline-driven environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc. Required Educational Degree: Completed 3 years of high school; High School Diploma or GED Preferred Education: Business or Healthcare education desired Required Experience: 0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute Preferred Experience: Other healthcare, hospital or physician experience Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.

Full-time Description Job Title: Injection Room Front Office Coordinator LPN/RN Employment Classification: Non-exempt, Hourly Status: Full Time M-F Travel: Delaware and Worthington The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Prepare the injection room area each morning Administer allergy injections Re-stock area, as needed, and order supplies through the approved clinic procedure Complete daily log of charges and total at end of day Collect co-pays and print out patient receipt Re-order vials in a timely manner Organize refrigerated vials in appropriate bins Log daily refrigerator temperatures Monitor shot cards monthly and discard expired vials Ensure that consent forms are signed; explain shot room policies to new patients Education of patients in first injection policy Maintain and follow HIPAA policies and procedures Stay the required 30 minutes after last injection is given before lunch or the end of the day Clean toy and lobby area Knowledge of all medications and IT treatment Check emergency medications monthly and reorder, as needed Effectively manage emergency procedures and protocols Other relevant duties as assigned by Director Perform and complete triage tasks Regular closing of offices Front Office Responsibilities: Check patients in/out and collect co-pays Schedule appointments Answer phones when needed End of day clinic charge reports Copy patient insurance cards and update information, as needed Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements Diploma in Nursing- LPN/RN with an active and unrestricted OH Nursing License, or an eNLC multistate nursing license 6 months' experience in a medical office setting, preferred Previous allergy/asthma experience preferred CPR certification required Valid Driver's License required Active CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Strong computer skills Previous experience with EMR systems Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please use link to complete this survey to be considered: ********************************* M7SYDhF

Do you like puzzles? The world of insurance benefits is a big puzzle these days. Help our patients put all of the pieces of their insurance information together. We need your help to assist our patients, and staff, with understanding how to get most out of their insurance benefits. Make the complex, simple. Determining patient benefits directly from source information.If you are the type of person that has a "close enough is good enough" mentality or a person who rejects consistency as a primary goal, this job is not for you. No experience necessary. You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest! Hourly + flexible schedule. If this sounds "like you", please send your resume.

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday-Friday - 7:30am-4:30pm OR 8:00am-5:00pm Dublin, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00

Job Description Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. Requirement: Previous customer service experience preferred. Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743

Job Details COL - Columbus, OH Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry

Job Details West Liberty, OH Full Time High School Health CareReferral Specialist Job Title: Referral Specialist Department: Quality Time Commitment: Full-time Reports To: HIM Coordinator FLSA Status: Non-exempt Location: West Liberty, Ohio (Supports all locations) Position Summary Community Health and Wellness Partners (CHWP) is an integrated primary care community health center that utilizes a beam-based care model, sharing patient-care responsibilities among members of a team. The Referral Specialist primary function is to support continuity of care by coordinating, processing, and tracking referrals across a variety of medical, behavioral health, and specialty services. This position is responsible for reviewing and processing referral requests from CHWP providers, scheduling appointments when appropriate, obtaining prior authorizations when required, and ensuring that all documentation is accurately entered into the Electronic Health Record (EHR). The Referral Specialist also monitors referral statuses, follows up with patients and specialists, and ensures timely closure of referrals in accordance with organizational policy. This role requires clinical and administrative judgment, familiarity with CPT and ICD codes, and the ability to multitask effectively in a fast-paced environment. The Referral Specialist works collaboratively with providers, care teams, and referral staff across departments to ensure a seamless and patient-centered referral process that supports CHWP's Mission, Vision, and Values. PRIMARY ACCOUNTABILITIES Achieve Results Directly supports patient well-being by ensuring timely and accurate coordination of referrals and authorizations, facilitating access to essential health services. Positively impacts clinic efficiency by maintaining a high standard of referral processing, documentation, and communication across internal teams and external providers. Contributes to the success of quality initiatives by meeting or exceeding performance benchmarks for referral turnaround times, documentation accuracy, and referral closure rates. Ensures accuracy, efficiency, and confidentiality in EHR documentation, patient records, and administrative processes related to referrals and prior authorizations. Promotes a positive patient experience by providing clear, professional communication and timely follow-up during the referral process. Operational Excellence Ensure that all referral and prior authorization processes are carried out in accordance with organizational policies, payer requirements, and regulatory standards (e.g., HIPAA, HRSA, PCMH). Maintain accurate and timely documentation within the EHR to support quality care, referral tracking, and reporting requirements. Adhere to established workflows and timelines for outgoing and incoming referrals, including follow-up, documentation, and closure, to support continuity of care and operational efficiency. Support the effectiveness of the team-based care model by collaborating closely with providers, nursing staff, case management, and other referral team members. Participate in continuous quality improvement efforts related to referrals, authorizations, and patient access, identifying and addressing workflow barriers as needed. Relationship Management Build and maintain professional, respectful communication with patients during the referral process, ensuring they understand next steps, appointment details, and follow-up expectations. Coordinate with external providers, specialists, and clinics to schedule appointments, confirm referral acceptance, and obtain necessary documentation. Communicate with insurance payers and third-party portals as needed to obtain authorizations and ensure timely processing of referrals. Collaborate effectively with providers, nursing staff, behavioral health, case management, and administrative teams to ensure accurate, efficient, and patient-centered referral coordination. Support a positive team environment by sharing updates, best practices, and problem-solving approaches with peers and leadership. Professionalism & Stewardship Serve CHWP's Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community. Aspire to CHWP's Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person. Commitment to the Values of CHWP (BLESSED): Be welcoming Listen with heart Educate patients Serve with excellence Share best practices Eliminate barriers Develop relationships Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. Compliant with HIPAA. Volunteer to serve the community by offering five (5) hours annually to a community service program. PRIMARY TASKS & DUTIES Monitors the EHR regularly throughout the day to capture new referral requests as soon as they come in, carefully reviewing to ensure all necessary information is included (diagnosis, urgency, documentation) before processing. Coordinates with internal departments (e.g., Behavioral Health, Case Management, Pharmacy) to assign and process incoming referrals appropriately. Process both incoming and outgoing referrals and attach all relevant documentation in the EHR. Document all communication and status updates in the referral module, including attempts to contact the patient. Utilizes third-party payer/insurance portals to initiate the prior authorization process when required for STAT orders or specific insurance types (e.g., Tricare/Military). Performs timely tracking on outstanding referral appointments and documents communication efforts with both the patient and receiving clinics to ensure referral loop closure. Follows established workflows to meet the highest level of efficiency and timeliness for patients. Escalates referrals per escalation protocol (e.g., no appointment within 14 days, specialist request for additional testing, patient non-response). Documents all referral-related communication, status changes, and patient outreach attempts in the Referral Module using structured fields. May schedule specialty appointments directly on behalf of the patient for both internal and external services, based on urgency and patient readiness. Conducts audits of open referrals to ensure documentation of consultation notes or follow-up is complete. Organizes and prioritizes workload based on acuity, including prioritizing STAT and Urgent referrals in accordance with timelines outlined in the Referral Policy. Attaches documentation to the patient chart Maintains confidentiality by following all applicable HIPAA regulations. Performs other related functions requiring proficiency in communication and organizational skills. Seeking educational opportunities to increase competence, personal and professional growth through in-house education materials, conferences, and community resources. ESSENTIAL FUNCTIONS/KEY COMPETENCIES Strong ability to multitask, track referral progress, and maintain focus across multiple referral work pools. Excellent time management skills, consistently meeting or exceeding productivity standards. Strong attention to detail. Clear and professional communication with patients, providers and external clinics. Skilled in managing difficult clients and patients with empathy and patience. Excellent verbal and written communication skills. Demonstrates solid knowledge of medical practices and charting requirements. Ability to perform certain medical tasks within assigned scope of practice. High-level problem-solving skills to improve patient care and staff support. Adheres to evidence-based practices, including safety, infection control and clinical quality. Participate in aspects related quality compliance, improvement and risk management for FQHC, PCMH, NCQA, and organizational quality programs and initiatives. Engage in all corporate compliance requirements and quality initiatives of CHWP. Ability to utilize computers for data entry and information retrieval. All other duties assigned by Leadership, Management or Administration. Qualifications QUALIFICATIONS AND REQUIREMENTS Education Minimum education - High school diploma or equivalent Preferred; Medical Assistant Certified or Licensed to practice nursing in the State of Ohio. Equivalent Experience One to two years medical office billing, registration, or scheduling experience could be substituted for the formal certification, provided there is demonstrated knowledge of medical terminology and insurance authorization processes. Alternatively, one year of nursing as a nurse in a clinic setting Experience with billing, scheduling, referrals or registration in a clinical environment (1-2 years) is required. Additional Knowledge Familiarity with CPT and ICD coding Understanding of insurance authorization processes, including requirements for prior authorizations. Certificates and Licenses Valid Ohio Driver's license BCLS Certified Professional Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned. Demonstrated knowledge and success in affecting overall health center operations. Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment. Ability to manage multiple responsibilities and emergency situations successfully Proficiency in knowledge of office management, use of computers, software packages, and office machines Physical/Environmental Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. Sitting approximately 80% of the time, standing/walking approximately 20% of the time. A medium to high level of manual dexterity is required. Bending and reaching approximately 20% of the time. Normal accessibility and mobility throughout the region required. Normal overtime/extended work hours. Blood Borne Pathogen Exposure (Please Check One) _____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties. _____ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. _____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. SUPERVISORY RESPONSIBILITIES Direct/Indirect WORK ENVIRONMENT The work environment is consistent with typical administrative and clinical support setting within a healthcare organization. This position is primarily office-based, with work performed at a computer in a clinical or administrative area. It may involve frequent interaction with internal departments and occasional phone communication with patients or external providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours This is a full-time position, non-exempt. Referral Specialist work hours are Monday through Friday, with shifts scheduled between 7:00 AM and 5:30 PM, depending on clinic needs and staff availability. Weekend or evening hours are not typically required for this role. Wages Starting wages for Referral Specialist will be negotiable based on Community Health & Wellness Partners pay policies and factors such as education and experience, national and state average compensation recommendations based on location and region. Introductory Period Ninety (90) calendar days probationary period. The successful completion of the introductory period does not alter the at-will employment status. EQUAL OPPORTUNITY EMPLOYER Community Health and Wellness Partners is an Equal Opportunity Employer.

ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The Medical Billing Specialist ensures accurate coding, timely claim submission, and efficient reimbursement for clinical services. This role reviews documentation, assigns codes, prepares and submits claims, follows up on denials, and maintains compliance with payer policies and HIPAA. ESSENTIAL JOB RESPONSIBILITIES: * Review clinical documentation and assign accurate ICD-10-CM, CPT, and HCPCS codes. * Prepare, scrub, and submit clean claims to commercial, Medicare/Medicaid. * Verify insurance eligibility/benefits and obtain prior authorizations as needed. * Monitor claims status; research, correct, and resubmit denials/edits; post payments and adjustments. * Manage patient billing: statements, payment plans, refunds, and resolution of billing inquiries. * Reconcile daily charges, payments, and balances; escalate discrepancies. * Maintain current knowledge of payer policies, NCCI edits, and regulatory updates. * Protect PHI and uphold HIPAA and organizational privacy/security policies. * Collaborate with providers, clinical staff, and revenue cycle team to optimize documentation and reimbursement. Core Competencies * Accuracy & Compliance (coding guidelines, HIPAA) * Analytical Problem-Solving (EOB/ERA analysis, denial trends) * Time Management & Prioritization * Collaboration & Provider Education * Professionalism & Patient Service BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.

Job Description 1st Response Pest Management of Powell, Ohio is looking to hire a full-time Scheduling and Routing Coordinator to provide organizational structure, stability, and consistency in operations and growth. Are you looking for more than just a job and want to get started in an essential industry? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on! This entry-level position is designed to lead to a stimulating and rewarding career in Pest Management. It also comes with great benefits, including paid time off (PTO), dental and vision insurance, and professional development assistance. After the first year, it also provides the benefits of a 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today! ABOUT 1ST RESPONSE PEST MANAGEMENT 1st Response Pest Management locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly. Our success wouldn't be the same without our Team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance. A DAY IN THE LIFE OF THE SCHEDULING AND ROUTING COORDINATOR As a Scheduling and Routing Manager, your primary focus will be customer service and organization! The Coordinator's primary responsibility is to ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services and addressing customer and employee concerns. The position requires communication skills, IT proficiency, and the ability to work with office staff, field technicians, and customers. The position also requires a positive attitude toward sales and growth, the ability to handle dispatching, scheduling and routing. The Coordinator must be a leader, possess strong communication and interpersonal skills, and demonstrate a positive attitude. Whether performing routine duties or tackling challenging issues, you are always patient and more than happy to answer questions. Your calm, helpful demeanor puts clients and employees at ease as you assess problems and devise solutions. You take pride in your work and keep your team informed and your customers happy at all times. You enjoy interacting with people and get great satisfaction from helping our customers safely keep their homes pest-free! QUALIFICATIONS Entry-level business administration (0-2 years experience) no experience needed (willing to train the right candidate) Ability to pass a criminal background check First-class customer service skills IT proficiency and comfortable with Google Suite, Excel, Word, etc. Willing and able to obtain a Pest Control Operator's License after training ARE YOU READY TO JOIN OUR TEAM OF PEST MANAGEMENT PROFESSIONALS? If you're interested in long-term growth potential, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 43065 An Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on age, race, color, sex, gender, gender preference, sexual orientation, national origin, religion, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local, state and federal laws.

Unidine Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. * Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. * Schedule: Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview. * Requirement: Previous customer service experience preferred. * Pay Range: $16.00 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: * Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. * Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. * Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. * Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. * Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. * Follows facility and department infection control policies and procedures. * Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. * Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. * Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. * Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. * Performs other duties assigned. Qualifications: * Ability to read, write and interpret documents in English. * Basic computer and mathematical skills. * Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS * Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program * Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1487743

Immediate availability for individuals that are highly productive excel in customer service! We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a Service Department Scheduling Representative. You will be required to contact and follow up with our service customers and improve customer retention. Daily duties consist of inbound calls, high volume outbound calls and helping customers through the dealerships service process. In this role, you will be the link between our service customers and the service department. You will assist the customer by scheduling their vehicle for service. You will be on the phone most of your day, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer! Who We Are At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Paid Training Ongoing Professional Development Employee Discounts Closed on Sundays Saturday Lunches Provided Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Answer customer calls and establish follows-up with service appointments. Respond quickly to internet and phone inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up calls with customer after service visit Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management. Utilize CRM tracking system daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Previous call center experience is a HUGE PLUS Valid driver's license Willing to submit to a pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Billing Specialist Hospital Billing Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct. Responsibilities * Bill patient accounts, timely and accurate. * Enter accurate billing information and prepare accurate paper or electronic claims. * Correct claims and determine billing status. * Perform timely follow-up of patient accounts. * Prepare accurate reports of billing activity. * Contact insurance carriers to expedite accurate payment of claims. * Review remittances to ensure proper & accurate payments. * Balance cash / checks * Review and resolve credit balance accounts * Complete applications for applicable Health Systems charity care programs. * Perform other duties as requested. Requirements * Read, write, and follow verbal or written directions. * Analytical ability to detect and resolve problems. * Interpersonal / Communication skills in difficult situations. * Nine months experience in healthcare billing collections field. * Ability to operate various office machines including a Personal Computer, fax, copier, etc. * LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in West Chester Township, OH, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123