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Policy service coordinator vs client service coordinator

The differences between policy service coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a policy service coordinator and a client service coordinator. Additionally, a policy service coordinator has an average salary of $55,533, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a policy service coordinator include public policy, policy changes and fact sheets. The most important skills for a client service coordinator are PET, customer service, and good communication.

Policy service coordinator vs client service coordinator overview

Policy Service CoordinatorClient Service Coordinator
Yearly salary$55,533$41,849
Hourly rate$26.70$20.12
Growth rate18%12%
Number of jobs33,66361,419
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does a policy service coordinator do?

A policy service coordinator is in charge of coordinating services to meet the clients' needs. Although the extent of their duties depends on their place or industry of employment, it typically includes conducting extensive research and analyses, gathering and analyzing data from various procedures and client feedback, coordinating with internal and external parties, and developing strategies to optimizes services. Moreover, a policy service coordinator evaluates the existing services and operations, determines the strengths and weaknesses, and implements solutions against problem areas.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Policy service coordinator vs client service coordinator salary

Policy service coordinators and client service coordinators have different pay scales, as shown below.

Policy Service CoordinatorClient Service Coordinator
Average salary$55,533$41,849
Salary rangeBetween $35,000 And $86,000Between $26,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Media

Differences between policy service coordinator and client service coordinator education

There are a few differences between a policy service coordinator and a client service coordinator in terms of educational background:

Policy Service CoordinatorClient Service Coordinator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Policy service coordinator vs client service coordinator demographics

Here are the differences between policy service coordinators' and client service coordinators' demographics:

Policy Service CoordinatorClient Service Coordinator
Average age4747
Gender ratioMale, 30.9% Female, 69.1%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between policy service coordinator and client service coordinator duties and responsibilities

Policy service coordinator example responsibilities.

  • Improve on-line marketing by creating and managing on-line membership database, website, facebook page, and twitter account.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Execute two grants surrounding healthcare policy.
  • Present OIG investigation process to ASPR management using PowerPoint.
  • Work with brokerage firms and clients to modify policies consistent with ING procedural guidelines.
  • Perform daily customer service for group payment, use ING systems to research discrepancies in payments.
  • Show more

Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
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Policy service coordinator vs client service coordinator skills

Common policy service coordinator skills
  • Public Policy, 18%
  • Policy Changes, 15%
  • Fact Sheets, 9%
  • Policy Development, 9%
  • Policy Research, 7%
  • Policy Analysis, 6%
Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%

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