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The differences between policy service coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a policy service coordinator and a lead coordinator. Additionally, a policy service coordinator has an average salary of $55,533, which is higher than the $43,026 average annual salary of a lead coordinator.
The top three skills for a policy service coordinator include public policy, policy changes and fact sheets. The most important skills for a lead coordinator are patients, front desk, and process improvement.
| Policy Service Coordinator | Lead Coordinator | |
| Yearly salary | $55,533 | $43,026 |
| Hourly rate | $26.70 | $20.69 |
| Growth rate | 18% | 12% |
| Number of jobs | 33,663 | 33,840 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 56% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A policy service coordinator is in charge of coordinating services to meet the clients' needs. Although the extent of their duties depends on their place or industry of employment, it typically includes conducting extensive research and analyses, gathering and analyzing data from various procedures and client feedback, coordinating with internal and external parties, and developing strategies to optimizes services. Moreover, a policy service coordinator evaluates the existing services and operations, determines the strengths and weaknesses, and implements solutions against problem areas.
A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.
Policy service coordinators and lead coordinators have different pay scales, as shown below.
| Policy Service Coordinator | Lead Coordinator | |
| Average salary | $55,533 | $43,026 |
| Salary range | Between $35,000 And $86,000 | Between $26,000 And $71,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | General Motors |
| Best paying industry | - | Hospitality |
There are a few differences between a policy service coordinator and a lead coordinator in terms of educational background:
| Policy Service Coordinator | Lead Coordinator | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | Stanford University | California State University - Bakersfield |
Here are the differences between policy service coordinators' and lead coordinators' demographics:
| Policy Service Coordinator | Lead Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 30.9% Female, 69.1% | Male, 40.3% Female, 59.7% |
| Race ratio | Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6% | Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |