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Policy service coordinator vs service coordinator

The differences between policy service coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a policy service coordinator, becoming a service coordinator takes usually requires 6-12 months. Additionally, a policy service coordinator has an average salary of $55,533, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a policy service coordinator include public policy, policy changes and fact sheets. The most important skills for a service coordinator are customer service, social work, and patients.

Policy service coordinator vs service coordinator overview

Policy Service CoordinatorService Coordinator
Yearly salary$55,533$40,792
Hourly rate$26.70$19.61
Growth rate18%12%
Number of jobs33,66355,922
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 60%
Average age4743
Years of experience612

What does a policy service coordinator do?

A policy service coordinator is in charge of coordinating services to meet the clients' needs. Although the extent of their duties depends on their place or industry of employment, it typically includes conducting extensive research and analyses, gathering and analyzing data from various procedures and client feedback, coordinating with internal and external parties, and developing strategies to optimizes services. Moreover, a policy service coordinator evaluates the existing services and operations, determines the strengths and weaknesses, and implements solutions against problem areas.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Policy service coordinator vs service coordinator salary

Policy service coordinators and service coordinators have different pay scales, as shown below.

Policy Service CoordinatorService Coordinator
Average salary$55,533$40,792
Salary rangeBetween $35,000 And $86,000Between $29,000 And $56,000
Highest paying City-Washington, DC
Highest paying state-Maine
Best paying company-Mt. San Antonio College
Best paying industry-Government

Differences between policy service coordinator and service coordinator education

There are a few differences between a policy service coordinator and a service coordinator in terms of educational background:

Policy Service CoordinatorService Coordinator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversitySUNY at Binghamton

Policy service coordinator vs service coordinator demographics

Here are the differences between policy service coordinators' and service coordinators' demographics:

Policy Service CoordinatorService Coordinator
Average age4743
Gender ratioMale, 30.9% Female, 69.1%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage8%11%

Differences between policy service coordinator and service coordinator duties and responsibilities

Policy service coordinator example responsibilities.

  • Improve on-line marketing by creating and managing on-line membership database, website, facebook page, and twitter account.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Execute two grants surrounding healthcare policy.
  • Present OIG investigation process to ASPR management using PowerPoint.
  • Work with brokerage firms and clients to modify policies consistent with ING procedural guidelines.
  • Perform daily customer service for group payment, use ING systems to research discrepancies in payments.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Policy service coordinator vs service coordinator skills

Common policy service coordinator skills
  • Public Policy, 18%
  • Policy Changes, 15%
  • Fact Sheets, 9%
  • Policy Development, 9%
  • Policy Research, 7%
  • Policy Analysis, 6%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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