Policy service coordinator vs service supervisor

The differences between policy service coordinators and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a policy service coordinator and a service supervisor. Additionally, a policy service coordinator has an average salary of $55,533, which is higher than the $52,539 average annual salary of a service supervisor.

The top three skills for a policy service coordinator include public policy, policy changes and fact sheets. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Policy service coordinator vs service supervisor overview

	Policy Service Coordinator	Service Supervisor
Yearly salary	$55,533	$52,539
Hourly rate	$26.70	$25.26
Growth rate	18%	6%
Number of jobs	33,663	77,954
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

What does a policy service coordinator do?

A policy service coordinator is in charge of coordinating services to meet the clients' needs. Although the extent of their duties depends on their place or industry of employment, it typically includes conducting extensive research and analyses, gathering and analyzing data from various procedures and client feedback, coordinating with internal and external parties, and developing strategies to optimizes services. Moreover, a policy service coordinator evaluates the existing services and operations, determines the strengths and weaknesses, and implements solutions against problem areas.

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

Policy service coordinator vs service supervisor salary

Policy service coordinators and service supervisors have different pay scales, as shown below.

	Policy Service Coordinator	Service Supervisor
Average salary	$55,533	$52,539
Salary range	Between $35,000 And $86,000	Between $34,000 And $80,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Apple
Best paying industry	-	-

Differences between policy service coordinator and service supervisor education

There are a few differences between a policy service coordinator and a service supervisor in terms of educational background:

	Policy Service Coordinator	Service Supervisor
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	Stanford University	California State University - Bakersfield

Policy service coordinator vs service supervisor demographics

Here are the differences between policy service coordinators' and service supervisors' demographics:

	Policy Service Coordinator	Service Supervisor
Average age	47	47
Gender ratio	Male, 30.9% Female, 69.1%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between policy service coordinator and service supervisor duties and responsibilities

Policy service coordinator example responsibilities.

Improve on-line marketing by creating and managing on-line membership database, website, facebook page, and twitter account.
Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Execute two grants surrounding healthcare policy.
Present OIG investigation process to ASPR management using PowerPoint.
Work with brokerage firms and clients to modify policies consistent with ING procedural guidelines.
Perform daily customer service for group payment, use ING systems to research discrepancies in payments.

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Policy service coordinator vs service supervisor skills

Common policy service coordinator skills

Public Policy, 18%
Policy Changes, 15%
Fact Sheets, 9%
Policy Development, 9%
Policy Research, 7%
Policy Analysis, 6%

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

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Policy Service Coordinator
Policy Service Coordinator vs Service Supervisor

Updated January 8, 2025

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