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Pos technician vs software support technician

The differences between pos technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pos technician and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $39,820 average annual salary of a pos technician.

The top three skills for a pos technician include pos systems, PC and technical support. The most important skills for a software support technician are customer service, troubleshoot, and java.

Pos technician vs software support technician overview

POS TechnicianSoftware Support Technician
Yearly salary$39,820$79,670
Hourly rate$19.14$38.30
Growth rate10%10%
Number of jobs81,257117,059
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 59%
Average age4242
Years of experience22

Pos technician vs software support technician salary

Pos technicians and software support technicians have different pay scales, as shown below.

POS TechnicianSoftware Support Technician
Average salary$39,820$79,670
Salary rangeBetween $24,000 And $65,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between pos technician and software support technician education

There are a few differences between a pos technician and a software support technician in terms of educational background:

POS TechnicianSoftware Support Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 59%
Most common majorComputer Information SystemsComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Pos technician vs software support technician demographics

Here are the differences between pos technicians' and software support technicians' demographics:

POS TechnicianSoftware Support Technician
Average age4242
Gender ratioMale, 80.4% Female, 19.6%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pos technician and software support technician duties and responsibilities

Pos technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Install hardware and maintain software for PC point-of-sales systems.
  • Convert systems from IBM to NCR.
  • Provide both SQL database and DSL troubleshooting.
  • Work in conjunction with NCR to complete tasks.
  • Install and maintain CCTV and relate surveillance components.
  • Show more

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Pos technician vs software support technician skills

Common pos technician skills
  • POS Systems, 13%
  • PC, 8%
  • Technical Support, 7%
  • SQL, 6%
  • Point-of-Sales, 6%
  • Remote Support, 6%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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