Postal clerk vs operations clerk

The differences between postal clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a postal clerk has an average salary of $38,239, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for a postal clerk include customer service, postal service and postage rates. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Postal clerk vs operations clerk overview

	Postal Clerk	Operations Clerk
Yearly salary	$38,239	$33,746
Hourly rate	$18.38	$16.22
Growth rate	-6%	-5%
Number of jobs	93,101	158,449
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 38%
Average age	52	47
Years of experience	-	2

What does a postal clerk do?

A postal clerk is responsible for organizing mails for delivery and categorizing other mailroom supplies. Postal clerks sort mail and packages, verify the accurate addresses, and deliver to the correct location. They also operate various postal tools and equipment for labeling documents and weighing parcels. A postal clerk must be highly communicative and organizational, especially on responding to the customers' inquiries and concerns about their deliveries and handling fragile packages with utmost care to avoid complications and operational delays.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Postal clerk vs operations clerk salary

Postal clerks and operations clerks have different pay scales, as shown below.

	Postal Clerk	Operations Clerk
Average salary	$38,239	$33,746
Salary range	Between $28,000 And $50,000	Between $27,000 And $41,000
Highest paying City	Providence, RI	Boston, MA
Highest paying state	New York	Massachusetts
Best paying company	Embry-Riddle Aeronautical University	Ncar - The National Center For Atmospheric Research
Best paying industry	Government	Manufacturing

Differences between postal clerk and operations clerk education

There are a few differences between a postal clerk and an operations clerk in terms of educational background:

	Postal Clerk	Operations Clerk
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	Western Carolina University

Postal clerk vs operations clerk demographics

Here are the differences between postal clerks' and operations clerks' demographics:

	Postal Clerk	Operations Clerk
Average age	52	47
Gender ratio	Male, 47.2% Female, 52.8%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 15.6% Unknown, 3.8% Hispanic or Latino, 14.6% Asian, 10.6% White, 55.0% American Indian and Alaska Native, 0.3%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	10%	6%

Differences between postal clerk and operations clerk duties and responsibilities

Postal clerk example responsibilities.

Manage $24K official mail account, expertly track expenditures ultimately saving the DoD $1K with little to no supervision.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Assist with various duties including spreadsheet development, payroll information and data population.

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Postal clerk vs operations clerk skills

Common postal clerk skills

Customer Service, 24%
Postal Service, 20%
Postage Rates, 11%
ZIP Codes, 4%
USPS, 4%
Mail Delivery, 3%

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

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Updated January 8, 2025

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