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The differences between postal clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a postal clerk has an average salary of $38,239, which is higher than the $35,159 average annual salary of a support clerk.
The top three skills for a postal clerk include customer service, postal service and postage rates. The most important skills for a support clerk are customer service, data entry, and patients.
| Postal Clerk | Support Clerk | |
| Yearly salary | $38,239 | $35,159 |
| Hourly rate | $18.38 | $16.90 |
| Growth rate | -6% | -5% |
| Number of jobs | 93,101 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 38% |
| Average age | 52 | 47 |
| Years of experience | - | 2 |
A postal clerk is responsible for organizing mails for delivery and categorizing other mailroom supplies. Postal clerks sort mail and packages, verify the accurate addresses, and deliver to the correct location. They also operate various postal tools and equipment for labeling documents and weighing parcels. A postal clerk must be highly communicative and organizational, especially on responding to the customers' inquiries and concerns about their deliveries and handling fragile packages with utmost care to avoid complications and operational delays.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Postal clerks and support clerks have different pay scales, as shown below.
| Postal Clerk | Support Clerk | |
| Average salary | $38,239 | $35,159 |
| Salary range | Between $28,000 And $50,000 | Between $22,000 And $54,000 |
| Highest paying City | Providence, RI | San Diego, CA |
| Highest paying state | New York | Hawaii |
| Best paying company | Embry-Riddle Aeronautical University | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between a postal clerk and a support clerk in terms of educational background:
| Postal Clerk | Support Clerk | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between postal clerks' and support clerks' demographics:
| Postal Clerk | Support Clerk | |
| Average age | 52 | 47 |
| Gender ratio | Male, 47.2% Female, 52.8% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 15.6% Unknown, 3.8% Hispanic or Latino, 14.6% Asian, 10.6% White, 55.0% American Indian and Alaska Native, 0.3% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 10% | 6% |