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The differences between practice leaders and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a practice leader and a senior service manager. Additionally, a practice leader has an average salary of $131,194, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a practice leader include exceptional client, patients and business development. The most important skills for a senior service manager are project management, client relationships, and business development.
| Practice Leader | Senior Service Manager | |
| Yearly salary | $131,194 | $129,065 |
| Hourly rate | $63.07 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 50,164 | 200,790 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A project management specialist is responsible for overseeing different programs and projects within a company, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around identifying project needs, participating in setting goals and objectives, managing schedules and budgets, performing risk and cost assessments, and producing progress reports and presentations for the directors and other executives. Furthermore, a project management specialist may also perform research and analysis to find new business opportunities and liaise with clients to generate sales.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Practice leaders and senior service managers have different pay scales, as shown below.
| Practice Leader | Senior Service Manager | |
| Average salary | $131,194 | $129,065 |
| Salary range | Between $92,000 And $185,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Pennsylvania | California |
| Best paying company | SAP | NVIDIA |
| Best paying industry | Technology | Professional |
There are a few differences between a practice leader and a senior service manager in terms of educational background:
| Practice Leader | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between practice leaders' and senior service managers' demographics:
| Practice Leader | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 73.2% Female, 26.8% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.7% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |