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The differences between practice leaders and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a practice leader and a service delivery manager. Additionally, a practice leader has an average salary of $131,194, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a practice leader include exceptional client, patients and business development. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Practice Leader | Service Delivery Manager | |
| Yearly salary | $131,194 | $102,213 |
| Hourly rate | $63.07 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 50,164 | 71,475 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A project management specialist is responsible for overseeing different programs and projects within a company, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around identifying project needs, participating in setting goals and objectives, managing schedules and budgets, performing risk and cost assessments, and producing progress reports and presentations for the directors and other executives. Furthermore, a project management specialist may also perform research and analysis to find new business opportunities and liaise with clients to generate sales.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Practice leaders and service delivery managers have different pay scales, as shown below.
| Practice Leader | Service Delivery Manager | |
| Average salary | $131,194 | $102,213 |
| Salary range | Between $92,000 And $185,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | Pennsylvania | Connecticut |
| Best paying company | SAP | McKinsey & Company Inc |
| Best paying industry | Technology | Finance |
There are a few differences between a practice leader and a service delivery manager in terms of educational background:
| Practice Leader | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between practice leaders' and service delivery managers' demographics:
| Practice Leader | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 73.2% Female, 26.8% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.7% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |