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Printer technician vs information technology/support technician

The differences between printer technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a printer technician and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $36,677 average annual salary of a printer technician.

The top three skills for a printer technician include latent prints, troubleshoot and preventative maintenance. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Printer technician vs information technology/support technician overview

Printer TechnicianInformation Technology/Support Technician
Yearly salary$36,677$45,591
Hourly rate$17.63$21.92
Growth rate10%10%
Number of jobs50,147161,748
Job satisfaction5-
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does a printer technician do?

The printer technician primarily does the installation of new printers. Proper printer configuration on the network ensures and maintains the function of individual printers, scanners, or network printers. The printer technician regularly takes care and does routine repairs, including printer replacements of new ink cartridges. They are also comfortable copying, faxing, producing images, and other related printer issues. It is part of their responsibility to identify and resolve malfunctions, procurement, including the installation of those parts and resolving hardware failures.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Printer technician vs information technology/support technician salary

Printer technicians and information technology/support technicians have different pay scales, as shown below.

Printer TechnicianInformation Technology/Support Technician
Average salary$36,677$45,591
Salary rangeBetween $26,000 And $50,000Between $31,000 And $66,000
Highest paying CityAurora, COSan Francisco, CA
Highest paying stateColoradoPennsylvania
Best paying companyHPMicrosoft
Best paying industryTechnologyTechnology

Differences between printer technician and information technology/support technician education

There are a few differences between a printer technician and an information technology/support technician in terms of educational background:

Printer TechnicianInformation Technology/Support Technician
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 51%
Most common majorGraphic DesignComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Printer technician vs information technology/support technician demographics

Here are the differences between printer technicians' and information technology/support technicians' demographics:

Printer TechnicianInformation Technology/Support Technician
Average age4242
Gender ratioMale, 75.6% Female, 24.4%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between printer technician and information technology/support technician duties and responsibilities

Printer technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Perform installation, support, and service on Lexmark and Hewlett Packard laser printers predominately for automotive dealerships.
  • Operate Stahl and Baum continuous feed folders.
  • Earn technical certifications with both Epson and Okidata.
  • Network customer's POS terminals to company's network.
  • Used pneumatic screen-printing machine, uv dryers, and automatic screen printers.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Printer technician vs information technology/support technician skills

Common printer technician skills
  • Latent Prints, 12%
  • Troubleshoot, 10%
  • Preventative Maintenance, 10%
  • Provide Technical Assistance, 8%
  • Post Processing, 6%
  • Quality Standards, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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