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Business Integration Lead, Operations for Worldwide Physical Grocery Stores
Amazon 4.7
Production supervisor job in Arlington, VA
Reports to: Senior TL, Business Process Improvement of Change Enablement
The Business Integration Lead will lead the Change Management efforts within World Wide Grocery Stores. They will play a key role in ensuring key strategic initiatives meet the change and project objectives on time and on budget by increasing Team Member speed of adoption. This position will work on several projects and change deliverables simultaneously and ensure timely completion of all project goals. The Business Integration Lead will work with leadership to identify change requirements and provide guidance to, the Change Enablement TMs assigned to create actionable deliverables based on Change Management assessments and plans. They will also create and/or provide input to deliverables working closely with project, training, and communications resources.
While the Change Integration Lead does not have direct supervisory responsibility, this person must be comfortable working in a matrixed environment, and acting as a coach to global, OA and store leaders helping them in their roles as leaders and sponsors of change. This position will be responsible for identifying, understanding and facilitating Change process change leading to single Change practices across OAs where appropriate.
Key job responsibilities
- Serve as the lead Change expert for assigned business areas
- Work with internal Team, business partners, and key Stakeholders to develop a Change Management strategy for each major sub-project. This would include Change Impact Summaries, Communication and Training Plans as well post-assessment activities to facilitate successful adoption of new initiatives
- Become an expert in multiple Change areas to facilitate understanding of Change requirements and operational decisions needed as well as facilitate agreement on companywide processes in support of project or program goals.
- Develop strategic, collaborative partnerships with regional business partners to understand their business needs and priorities in support of Change Management activities
- Collaborate with Change Process Analyst on assigned projects to understand the Change Management impact of process changes and incorporate into action plans
- Execute Change Management plans and activities in support of change and adoption activities
- Create communication and training collateral at times on own and at times with communication and/or training expert support
- Support and coach managers and leaders in their change sponsorship role
- Present Change Management information and updates to a variety of audiences including Steering Committees and Regional and Global Leadership groups
- Collaborate with business partners on systems deployment plans and coordinate successful execution of rollout schedules
- Escalate Change Management related risks as appropriate
Basic Qualifications
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience leading and implementing large scale, process-related Change Management initiatives, preferably in retail operations and/or supply chain.
- Retail Change experience preferably in retail operations, purchasing or operational finance
- Ability to look at big picture to determine holistic Change Management implications of multiple sub-projects
- Strong verbal and written communication skills including a demonstrated strength in presenting complex concepts and ideas to a variety of audiences
- Demonstrated ability to build relationships and collaborate effectively in a matrixed environment with many different Change entities across the organization
- Comfort with ambiguity and ability to respond quickly and appropriately to shifting priorities
- A passion for advocating for our Team Members, their needs and the experience they have with our systems
- Previous success building consensus amongst groups with differing points of view
- Experience with Change process re-engineering
- Ability to travel to various stores and regions up to 20% at times
Preferred Qualifications
- Prosci certification or comparable change management certification preferred
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, TX, Austin - 74,200.00 - 129,800.00 USD annually
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually
$71k-111k yearly est. 4d ago
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Bakery Production Supervisor
Fresh Baguette
Production supervisor job in Rockville, MD
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two commissaries, and a thriving wholesale business. We serve hundreds of coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
Bakery ProductionSupervisor - Artisan Bread and Croissant Bakery
Germantown, MD | Full-Time
Pay: $50,000-$65,000 per year
Benefits
Health Insurance after 90 days
Paid Vacation
Free Lunch
401(k) and 401(k) match
40% Employee discount
Anniversary Gift Card
Exciting growth opportunities
Join Our Growing Team at Fresh Baguette!
We're looking for a hands-on Bakery ProductionSupervisor to lead and work alongside our team in our Germantown commissary bakery. This is not an office or purely operational role-you'll be on the production floor shaping dough, supervising baking, and ensuring every product meets our high standards.
About the Work Environment
Our commissary bakery is a large-scale, industrial production setting with:
Industrial machinery and loud noise from mixers, sheeters, and ovens
Hot and cold temperatures from ovens, proofers, and walk-in refrigerators
A clean, production-focused environment designed for efficiency and high-volume baking
If you thrive in fast-paced, hands-on production environments, this is the perfect role for you.
What You'll Do
Lead and work side-by-side with a team of 10+ bakers in daily production
Perform hands-on baking tasks, including:
Mixing doughs and batters
Sheeting and laminating dough
Shaping and proofing breads and pastries
Baking and finishing products to Fresh Baguette standards
Foster a positive, supportive team environment where bakers feel empowered to excel
Guide the team, resolve issues, and maintain steady production flow to meet quality and deadlines
Train and coach team members on techniques, safety, and efficiency
Monitor workflow and implement continuous improvements in production
Ensure a safe, clean, and professional work environment
Maintain a fast-paced production rhythm-producing hundreds of products daily
What You'll Need
1+ years as a Sous-Chef Baker, supervising a bakery or production team (10+ employees)
Baking Expertise: 1+ years of experience in a commissary bakery, large-scale production kitchen, or similar setting. Experience with industrial baking machinery is a plus.
Bread & Pastry Knowledge: Strong understanding of bread mixing, fermentation, shaping, and baking, as well as pastry and culinary fundamentals.
Artisan Baking Experience: 1+ years of experience in artisan bread baking, French baking, or Viennese preferred
Comfort with physical work: lifting, bending, and standing for long periods, working in hot and cold environments with loud machinery
Education: High school diploma or equivalent required; culinary training or Associate degree in Baking/Pastry Arts preferred
Full open availability, including early mornings, evenings, weekends, and holidays as required
Additional Requirements
Reliable transportation to work
Authorized to work in the U.S.
Proficiency in English
Ability to work with computers and technology efficiently
Strong problem-solving and decision-making skills
Physical stamina and dexterity to work in demanding environments such as lifting 75lbs+, reaching, bending, standing for 8+ hours, etc.
Why Join Fresh Baguette?
We're more than a bakery-we're a team passionate about quality, craftsmanship, and creating special moments for our customers. If you love baking, leading teams, and working in a true production environment, this is the role for you.
Apply Today!
Learn more: ******************************
PIe924013ef461-37***********4
$50k-65k yearly 3d ago
Remote Cloud & GenAI Operations Leader
Humana Inc. 4.8
Production supervisor job in Washington, DC
A leading health services provider in Washington is looking for an experienced leader to enhance cloud operations and innovate with AI. This role involves directing cloud service providers, optimizing costs, and implementing AI-driven solutions for better healthcare delivery. The ideal candidate will have a robust background in infrastructure operations and hands-on experience in AI/ML development, along with excellent problem-solving skills. This is a full-time position with competitive benefits and a salary range of $142,300 - $195,700 per year.
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$142.3k-195.7k yearly 3d ago
SAP - Production Planning - Digital Manufacturing Cloud - Senior Manager-Consulting - Location OPEN
Ernst & Young Oman 4.7
Production supervisor job in McLean, VA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a distinctive business perspective on leveraging SAP technology, particularly within the Digital Manufacturing Cloud (DMC), to enhance their operational efficiency. This is grounded in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch, and SuccessFactors) aimed at improving performance and productivity.
The opportunity
We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions, and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution. We take a comprehensive, business-first view to address strategy, customer value, user experiences, processes, technology, and operational impacts in tandem. Our SAP Manufacturing professionals deliver strategic solutions to help clients transform their manufacturing operations improving cost, efficiency, quality, and effectiveness.
As a Senior Manager in our Technology practice, you will play a pivotal role in interacting with business stakeholders to evaluate and analyze business models, processes, and operations specifically related to DMC. You will translate business requirements into technical specifications and ensure that newly implemented technology solutions meet these requirements. Your collaboration with technical teams will be crucial in designing and delivering effective system architecture solutions.
Responsibilities
Lead engagement delivery and manage client relationships daily, focusing on DMC-related initiatives.
Oversee program/project management, ensuring engagement economics are met while delivering DMC solutions.
Develop resource plans and budgets for complex engagements, particularly those involving DMC.
Lead large-scale SAP client engagements or work streams with a focus on DMC, ensuring alignment with client objectives.
Demonstrate in-depth technical capabilities within DMC and maintain strong business acumen, staying updated on industry trends relevant to clients.
Consistently deliver high-quality client services by monitoring progress, managing risks, and keeping stakeholders informed of developments and expected outcomes.
Build and maintain relationships with client personnel at all levels to foster collaboration and trust in EY SAP DMC initiatives.
Effectively lead and motivate diverse teams, providing constructive feedback and coaching while fostering an innovative and inclusive work environment.
Identify and generate new business opportunities by understanding EY's service lines and proactively assessing ways to meet client needs in the DMC space.
Skills and attributes for success
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP DMC capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, and complete the workflow and documentation, as well as the functional design of the DMC solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.
To thrive in this role, you will need a blend of technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results. Key skills include:
Strong technical skills in application functional design and technology business requirements definition specific to DMC.
Proven ability to analyze and map technology cost-benefit scenarios related to DMC implementations.
Expertise in system configuration design and business architecture frameworks within the Digital Manufacturing Cloud space.
Excellent communication skills with the ability to influence and negotiate effectively.
To qualify for the role, you must have
A Bachelor's degree; a Master's degree is preferred.
Typically, 5 - 7 years of relevant experience.
At least five (5) years of experience in SAP Production Planning (PP) specifically within Digital Manufacturing Cloud (DMC).
Strong written and verbal communication, presentation, client service and technical writing skills.
Proven experience managing SAP projects or work streams, including oversight of project-based team members on shore and offshore.
Proficient in supply chain best practices, particularly within the context of Digital Manufacturing Cloud (DMC), complemented by extensive benchmarking and advisory experience in supply chain-specific technology functions.
Ability and comfort-level researching client inquiries and emerging issues, including regulations, industry practices and new technologies.
A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.
Experience in conducting technology cost-benefit analyses.
Familiarity with technology business architecture frameworks.
Skills in training design and delivery.
Ideally, you'll also have
Prior consulting industry experience with DMC specialization.
SAP certification(s).
Experience as a workstream/team lead for manufacturing with SAP.
Experience with at least two full lifecycle implementations of SAP ERP (ECC and/or S/4HANA) specifically working with the SAP Production Planning (PP) module implementing Digital Manufacturing Cloud.
Experience with at least one full lifecycle implementation with SAP Material Requirement Planning (MRP).
Experience integrating SAP PP with a Manufacturing Execution System (MES) SAP Quality Management (QM), SAP Extended Warehouse Management (EWM), and SAP Digital Manufacturing Cloud (DMC).
Experience performing hands-on SAP system configuring in PP.
Experience designing custom RICEF solutions and writing functional specifications.
Experience writing and executing test scripts.
Experience writing and delivering training materials for end users.
Knowledge of integration between SAP PP and:
FICO for product costing and order settlement
Extended Warehouse Management (EWM) for production supply and receiving
PPDS
Product Lifecycle Management (PLM) systems, including ownership of Bills of Material (BOM)
Master Data Management (MDM) tools/systems for manufacturing data
Materials Management, for both Inventory Management and Procurement functions
Digital Manufacturing Cloud, for both Discrete and Process Industries
Knowledge of manufacturing operations, preferably in complex industrial. equipment (or similar) and assembly line operations.
Knowledge of product lifecycle management, including Engineering BOMs and Manufacturing BOMs.
Experience with both Make to Stock and Make/Engineer/Configure to Order business models.
What we look for
We seek individuals who are not only skilled in their technical domain but also possess the qualities of leadership, collaboration, and innovation. Top performers are those who can navigate complex challenges with agility and drive impactful results through their strategic thinking and interpersonal skills.
#FY26SAP
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$79k-114k yearly est. 3d ago
Global Government Affairs Strategy & Operations Lead
Gilead Sciences, Inc. 4.5
Production supervisor job in Washington, DC
A leading biopharmaceutical company is seeking a dynamic executive to oversee government affairs operations, focusing on strategy development and budgeting. This role requires extensive experience in the biopharmaceutical industry, strong leadership skills, and the ability to influence stakeholders effectively. The position is instrumental in aligning government affairs with commercial strategies and will involve direct interaction with high-profile stakeholders. Competitive compensation package is offered based on qualifications and experience.
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$111k-141k yearly est. 4d ago
Ballet Production & Operations Lead
Washington Ballet Company 3.9
Production supervisor job in Washington, DC
A leading ballet organization in Washington, DC is seeking a Director of Production. This role demands oversight of both technical and artistic operations for performances and events. The ideal candidate will have over 10 years of progressive leadership experience in production, focusing on ballet or dance. Responsibilities include managing budgets and collaborating with artistic leadership. The position highlights the importance of communication, collaboration, and technical knowledge, offering an opportunity to shape live performances in the heart of the capital.
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$68k-79k yearly est. 5d ago
Production Manager-Private Events
AEG 4.6
Production supervisor job in Falls Church, VA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Essential Duties and Responsibilities
Work with Capital One clients and Capital One Executive Events Production team to advance production details for events hosted at Capital One Hall.
Work with Private Event clients and teams to advance production details for events hosted at Capital One Hall.
Schedule production labor for assigned events/shows.
Serve as the on-call production manager for assigned shows and events.
Coordinate with other departments to ensure all aspects of the show needs are met (i.e., VIP entries, parking logistics, and other non-production details)
Coordinate with Sales Department, and Operations department on room set-ups i.e. orientation of stage, AV and lighting and control placement.
Prepare production estimates for Capital One clients, promoters and manage changes, adjustments to estimates when needed.
Manage employee payroll and make WIP edits to employee payroll when needed.
Steward vendor relationships and manage vendor invoices, payment to vendors via accounts payable and bills.com.
Assist in management of a preventative maintenance program for all light, sound, video, and rigging/ staging equipment.
Recommend capital purchases or improvements to director of production.
Provide for the training, safe working conditions and welfare of stage employees in accordance with Legends Global policies, and applicable EEO and OSHA regulations.
Qualifications
Must have attention to detail and ability to manage multiple tasks simultaneously.
Must have experience as a technician in at least one discipline (audio, lighting, video, rigging)
Must have strong leadership, communication, and organizational skills necessary for planning and directing coverage at events.
Must have strong customer service and interpersonal skills.
Must be able to adapt to changes in the work environment, manage competing demands, frequent changes, delays, or unexpected events.
Must have the ability to train, plan, assign, direct work, and motivate stage personnel.
Understand and work from general instructions, specifications, blueprints, lighting plots, rigging plots, and preventive maintenance schedules.
Must be able to prepare, analyze and operate within department budget.
Must have strong computer skills.
Education and/or Experience
4-year degree in Theater with technical emphasis or professional equivalence
3-year minimum experience working in a performing arts center/theater
Knowledge of production operations, maintenance, and stage management
Working knowledge of applicable OSHA, state and other work environment and safety regulations
Working knowledge of fire and public safety issues
Prior supervisory experience preferred.
Working Environment/Conditions
High noise level
Working from height
Hours of Work and Travel Requirements
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily lifting and carrying up to 50 lbs.
Constant reaching, standing, walking, and stooping.
Performing work through repetitive eye/hand coordination
May include manual labor, moderate lifting and/or arduous working conditions.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
LEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Free employee parking and tickets for shows.
$44k-57k yearly est. 6d ago
Packaging Manager
Scientific Search
Production supervisor job in Manassas, VA
Scientific Search's client, a well-established pharmaceutical company, has an immediate need for a Packaging Supervisor/Manager. This is a full-time position with a dynamic organization. The Packaging Manager is responsible for the day-to-day packaging operations. The individual supervises, motivates, and supports the staff daily, applying a team approach and maintaining open communication. The Packaging Manager also plans, schedules, strategies, and oversees all packaging activities while continually building quality and compliance.
Must have bottling packaging line experience within a pharmaceutical/nutraceutical/food manufacturing environment.**
Responsibilities
Executing the packaging planning based on the marketing requirement, manpower, and equipment capacity. Ensure product quality meets the specification all the time.
Supervising a team in packaging, training them on SOPs, cGMP, investigations, CAPAs, protocols and handling quality issues with respect to packaging department.
Maintaining a GMP compliant work area. Ensuring the production of high-quality products while meeting FDA, OSHA, and company requirements for manufacturing department
Involves the most effective and efficient use of available resources to produce products that meet or exceed product requirements for cost, quality, and delivery.
Handling of packaging related business tool (ERP) and ensuring the appropriate date entries.
Responsible for execution of packaging exhibit, characterization, and validation batches. Responsible for execution of cleaning verification/validation of packaging equipment.
Monitoring packaging related change controls, deviations, investigations, and implementing the CAPAs for completion on time and implementation of action items. Ensure packaging records, protocols and reports review and approving as necessary.
Responsible for enforcing all safety procedures and SOPs.
Report to departmental head about ongoing measurement identifying progress, issues and corrective action status, and planned projects.
Performs other duties assigned.
Requirements:
BS in Science, pharmacy, or related degree
8-10 years of packaging supervisory/management experience within the pharmaceutical manufacturing industry
Bottle packaging line experience within a pharmaceutical/nutraceutical manufacturing environment preferred
Knowledge & Skills:
Solid writing skills with strong leadership qualities.
Strong organizational, planning and analytical skills.
Knowledge of computer programs.
Time management and planning skills.
Strong ability to lead and motivate people and deal appropriately with difficult situations, as well as a good awareness of current employment relation laws.
$81k-132k yearly est. 1d ago
Production Coordinator
ROCS Grad Staffing
Production supervisor job in Sterling, VA
Why You Want to Work Here:
We are seeking a highly organized and detail-oriented individual to join our team as a Production Coordinator / Account Manager . As a Production Coordinator / Account Manager, you will play a crucial role in supporting the planning and execution of various production projects. This is an exciting opportunity to work in a fast-paced and dynamic environment.
Responsibilities:
Coordinate all aspects of the printing & mailing process, both with our clients and internal production staff to ensure projects are produced accurately and on time.
Collaborate with various departments to ensure timely completion of project deliverables at each stage of the production process.
Maintain accurate records of production activities, including budgets, schedules, and progress reports via our internal CRM platform.
Assist with keeping projects on budget and processing draft invoices.
Communicate and coordinate effectively with clients, external vendors, and internal staff throughout the day.
Qualifications:
Bachelor's degree preferred, but not required.
Previous experience as a production coordinator or similar role.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Excellent attention to detail and problem-solving abilities.
Proficiency in project management software and tools.
Knowledge of production processes, including pre-production, production, and post-production.
Effective communication and interpersonal skills.
Flexibility to adapt to changing project demands and work well under pressure.
$42k-62k yearly est. 5d ago
Remodeling Production Manager
Tabor Design Build, Inc.
Production supervisor job in Rockville, MD
Tabor Design Build is dedicated to transforming lives through stress-free remodeling experiences. We focus on careful planning, surprise-free pricing, and exceptional craftsmanship. Our team listens to client needs to design and build the home they desire. We are located in Rockville, MD.
We are seeking a Production Manager for our expanding company. You must be able to successfully manage up to 8 remodeling projects at once.
Responsibilities include, but are not limited to:
Preparing jobs for construction, including preparing schedules, writing material lists, creating work orders, ordering materials, negotiating prices, scheduling and coordinating subcontractors and inspections
Ensuring our projects follow the pre-set schedule, completing jobs on time and within budget while ensuring that all specifications are followed.
Professionally communicating with customers, project managers, carpenters, and trade contractors from pre-construction meetings to final walk-throughs.
Addressing and resolving any construction issues.
Occasionally performing layouts and minor carpentry tasks.
Supervising, hiring, and training project managers, carpenters, helpers, and trade contractors.
Estimating and producing change orders to be presented to the client for approval.
Collecting job payments, invoices, records and time sheets.
Cross checking estimated expenses versus actual job costs, ensuring
invoices are appropriately allocated and approved for payment.
Ensuring our job sites are clean, well-organized, safe, and secure.
Creating a Quality Control Punch list with the customers at the job end.
Updating Standard Operating Procedures production manual.
Developing alternate and more efficient means of production.
Candidate must possess the following qualifications:
Thorough knowledge of residential remodeling techniques and ability to derive the most efficient method of completing a task
Need to be a problem solver
Strong leader
Minimum 10 years on the job experience in carpentry
Detail oriented
Excellent communication and customer service skills
Organized
Computer skills a must (i.e. Microsoft Word and Excel)
Positive attitude
Flexibility
Benefits include competitive salary, bonuses, health insurance, paid vacation, and holidays.
Job Type: Full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
401(k) 3% Match
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Tuition reimbursement
Vision insurance
Experience:
Project Management: 10 years (Required)
License/Certification:
Driver's License (Required)
Ability to Commute:
Rockville, MD 20855 (Required)
Work Location: In person
$100k-120k yearly 1d ago
Operations Lead
Expedition Technology
Production supervisor job in Herndon, VA
The Opportunity At Expedition Technology, we are an Agile-first organization building advanced solutions for complex challenges in sensor processing, in both the signal processing and computer vision domains for the Department of Defense and Intelligence Community. We are seeking an Operations Lead for a portfolio of high-impact programs and the talented engineers who drive them. In this role, you will operate at the intersection of execution excellence and people development. You won't just manage schedules; you will build an environment where high-performing teams thrive, ensuring our delivery is data-driven, transparent, and aligned with business goals. Core Responsibilities
Portfolio Execution & Financial Performance
Drive Delivery Excellence: Oversee the execution of a portfolio of technical programs, ensuring they meet financial targets (revenue, margin), schedule, and scope.
Agile Leadership: Champion an Agile mindset. Move beyond rigid adherence to ceremony and focus on decentralized decision-making, rapid feedback loops, and reducing cycle time.
Data-Driven Operations: Use operational data to diagnose delivery trends and impediments. Translate execution metrics into actionable insights for the wider business strategy.
People Leadership & Organizational Culture
Talent Development: Serve as the primary support for a team of engineers. You are responsible for understanding their career trajectory, coaching, and performance and working with them and their coaches to help build their careers.
Servant Leadership: Foster a culture of shared consciousness. Your goal is to unblock your teams, not control them.
Resource Strategy: Partner with business strategy leaders to ensure the right talent is deployed to the right problems, balancing business needs with individual career growth. Collaborate closely with the operations lead team to ensure alignment of resource strategy and actively contribute to cross company organizational culture.
Cross-Functional Collaboration
Strategic Alignment: Act as the bridge between the technical teams and the business strategy leaders, ensuring that how we execute supports what we are building.
Technical Standards: Collaborate with internal technical communities of practice to ensure your teams are adopting and contributing to organization-wide best practices in software and infrastructure.
The Ideal Candidate
Experience: 7+ years in technical leadership, with a mix of program management and direct people management of technical teams.
Domain Expertise: Technical fluency in sensor processing (Signal Processing, Computer Vision) and a strong understanding of the DoD/IC community mission and the current state of the art in these technologies.
Mindset: You believe in a Team of Teams approach-you prioritize connectivity and trust over hierarchy. You understand that the best way to scale is to empower the edges of the organization.
Skillset:
Deep understanding of Agile methodologies.
Financial acumen (forecasting, resource planning).
Ability to translate complex technical realities into business clarity.
Style: You are a coach, not a commander. You measure success by the growth of your people and the consistency of your delivery.
Why Join Us? We are building an operating system for growth that respects the craft of engineering. If you are tired of bureaucracy and want to lead in an environment that values transparency, autonomy, and data-driven results, this is your home.
Join our expedition and help shape the future of intelligent systems.
Clearance Required: TS/SCI
Who is Expedition Technology?
Expedition Technology (EXP) designs, develops, and delivers innovative, advanced signal, image, and multi-INT solutions for the defense and intelligence communities. We leverage advanced algorithms, platforms, and technologies to solve our customers' most complex, demanding, and urgent C4ISR challenges. Our culture promotes individual growth and opportunity, prioritizes a collaborative team spirit, and invites the intellectually curious to creatively solve challenging problems. Headquartered in Northern Virginia's high-tech corridor, EXP is a rapidly growing, privately held, employee-owned company that pushes the boundaries of what is possible every day.
Interested in joining our team? Let's explore together.
To learn more about EXP and discover why we are an award-winning workplace, visit ourweb siteand follow us on LinkedIn.
Join Our Team and Enjoy Exceptional Benefits!
Expedition Technology (EXP) offers a flexible, self-directed benefits package that is designed to fit your individual needs.Here's a glimpse of the outstanding benefits you can enjoy when you join our team:
Company-paid medical, dental, and vision insurance
Generous Time Off: Enjoy 12 paid holidays, up to 33 days of PTO, and generous sick leave
Robust 401(k) Plan: Benefit from up to a 12% company contribution, including a 3% safe harbor, 6% match, and up to 3% additional as a form of profit sharing.
Student Loan Repayment: Take advantage of our unique option to reallocate a portion of your 401(k) match funds to repay student loans, helping you achieve financial freedom faster.
Paid Parental Leave: Six weeks of paid leave for the primary caregiver and 2 weeks of paid leave for the secondary caregiver for you to bond with your new family member.
Tuition Reimbursement: Pursue further education with up to $5,250/year available to support your continuous learning and growth.
Referral Bonus Program: Earn rewards for bringing talented individuals into our team.
Exclusive Entertainment Perks: Enjoy free tickets to sporting events, theater, concerts, and more, adding fun and excitement to your life.
Onsite Amenities: Stay fit and healthy with our free, onsite fitness center, active workstations featuring treadmill and bike desks, and enjoy our onsite cafeteria with reduced-cost options.
Inspiring Work Culture: Thrive in a collaborative, creative, and supportive culture where you are encouraged to push boundaries, take risks, and enjoy the rewards.
Join us and be part of a team that values your well-being and professional growth. Apply today and take the first step towards a fulfilling career with us!
EXP is proud to be an Equal Opportunity Employer that believes a diverse range of talent creates an environment that fosters creativity and innovation
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, genetic information, or protected veteran status.
$58k-105k yearly est. 1d ago
Operations Supervisor
Securitas Security Services USA, Inc. 4.0
Production supervisor job in Chantilly, VA
Securitas Security Services USA, Inc.
Operations Supervisor
Shift: Must have open working flexibility [2nd/3rd Main Shift Focus]
Securitas USA: Your Opportunity to Lead and Create:
At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a tangible impact. We are seeking an Operations Supervisor based out of Chantilly, Virginia (VA). This is more than a job; This is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.
Why Securitas? Making the World a Safer Place
Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. Being an essential part of a team that prioritizes integrity, vigilance, and helpfulness. As a member of our Team, you will truly make a difference on the communities we serve. We would love to speak with you if you are interested in taking on this significant and fulfilling position and help advance the culture that is driven by performance and centered around execution, purpose, and belonging. Join us on our mission of making the world a safer place.
About Securitas:
Our Values: Integrity, Vigilance and Helpfulness
Our Team: 340,000+ skilled employees
Established: Securitas AB (1934) - Helsingborg, Sweden
Industry: Providing global and specialized services (6 Pillars)
Job Summary:
Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.
Benefits Offered:
Securitas will offer a salary of $85,000/Annually in addition to a full benefit package that includes:
$500/Month Vehicle Allowance
Medical Insurance
Life Insurance
Dental
Vision
10 Vacation Days Accrued
4 Floating Holidays
6 Sick Days
401K
Position Qualifications:
Must have open working flexibility [2nd/3rd Main Shift Focus]
Manages branch operations to achieve profitability.
Ensures delivery of high-quality customer service.
Assist with onboarding and directly develops high caliber staff.
Willing to fill in at lower levels when necessary while managing high-level responsibilities.
Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels
Education/Experience:
At least 18 years of age.
Associate degree.
1 year of experience in security operations.
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Company Website: ****************************
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
$85k yearly 2d ago
Quality Control Superintendent
R.W. Warner, Inc. 3.6
Production supervisor job in Frederick, MD
R.W. Warner, Inc is seeking an experienced Quality Control Superintendent to join our team. This position will oversee the quality assurance and quality control (QA/QC) functions on projects for our Electrical Division (Williams Electric) and our Construction Division (Warner Construction). The ideal candidate will have a strong background in commercial and/or industrial electrical construction, a solid understanding of codes and standards, and the ability to lead inspections and documentation to ensure all work meets company and client requirements.
Job Duties/Responsibilities:
Implement and maintain project-specific Quality Control Plans for electrical installations.
Inspect and verify electrical work to ensure compliance with project specifications, drawings, NEC, and applicable codes.
Coordinate with project management, engineering, and field teams to identify and resolve quality issues.
Perform and document inspections, testing, and verification activities.
Manage quality control documentation including checklists and inspection reports.
Facilitate and, in some cases, lead pre-installation meetings and provide training to ensure crews understand quality expectations and procedures.
Conduct final inspections and ensure proper turnover documentation to the client.
Maintain effective communication with clients, subcontractors, and internal teams regarding quality standards and progress.
Qualifications
5-10 years minimum experience in electrical construction, with at least 3 years in a QC role.
Strong understanding of NEC, industry standards, and electrical system installation practices.
Proven experience providing quality control processes on commercial or federal projects preferred.
Ability to read and interpret blueprints, schematics, and specifications.
Strong organizational and communication skills, with an emphasis on attention to detail.
Proficient in Microsoft Office 365 and construction management software (e.g., Procore, Autodesk).
OSHA 30, NFPA 70E, and USACE CQM Certifications are preferred and may be required based on project.
Valid driver's license with clean driving record
Full-Time
Target Salary Range is $75k - $95k (salary will be determined based on experience)
Work Environment:
This position involves both office and field work, including regular visits to active construction sites. Candidates must be comfortable working in a fast-paced environment while maintaining a strong focus on safety and quality.
Benefits & Other Offerings
Competitive salary based on experience
Health, dental, and vision insurance
Short-Term and Long-Term Disability Insurance
Whole Life Insurance with Long-Term Care
PTO and Paid Holidays (We follow the federal holiday schedule)
401(k)
Career growth and professional development opportunities
Collaborative and supportive work environment
*Salary will be based on qualifications and years of experience*
Apply on LinkedIn or directly through our company website using this link: Quality Control Superintendent
R.W. Warner, Inc. is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
$75k-95k yearly 5d ago
Production and Escrow Manager
Stewart Enterprises 4.5
Production supervisor job in Fairfax, VA
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions. Responsible for overseeing real estate transactions by directly managing an operational team throughout the closing process.. Accountable for operational performance
Job Responsibilities
Manages escrow operational team(s) and oversees processes related to the initiation or closing of escrows
Partners with and acts as a liaison between groups to ensure that compliance, policy adherence, production goals, and timelines are met
Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within area of specialty
Assesses departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Reviews the team's ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Performs all other duties as assigned by management
Education
Bachelor's degree in relevant field preferred
Experience
Typically requires 8+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$52k-71k yearly est. Auto-Apply 20d ago
Production Manager
BOWA 3.8
Production supervisor job in McLean, VA
A Production Manager (PDM) for BOWA is ultimately accountable for the completion and profitability of multiple remodeling projects. The PDM is the representative of BOWA who manages the construction team that delivers quality projects on budget, on time and with a high level of customer satisfaction primarily from the time of groundbreaking through job closing. The PDM has a strong working collaborative relationship with the Sales and Design Teams and interacts with both teams during design as an expert residential construction resource capable of consulting on the viability of certain design parameters and costs. All of the responsibilities/duties listed below and within the function of the role should conform to the Team Playbook.
General Responsibilities:
* As the Production Crew Leader, the PDM is responsible for supervision, training, and development of BOWA production employees
* Regular communication with the client to ensure high level of customer satisfaction
* Problem solving relating to complex Remodeling problems and issues that arise during construction
* Manage vendor/subcontractor relationships and oversee performance and contracts
* Ultimate accountability for jobsite safety, cleanliness, security, and protection from damage during construction by supervising on site Project Managers
* Ultimate accountability for profitability of remodeling projects
* Works with EVP to iteratively improve the team process
Supervisory Responsibilities:
* Direct reports include: Project Managers, (for review purposes, Carpenters and Laborers of all skill levels also report to the PDM).
Essential Duties and Responsibilities:
Pre-Construction Package Preparation
* Assisting the Project Leader during design phase including:
* Reviewing budget
* Reviewing project clarifications
* Creating production schedule and providing labor estimates
* Providing design feedback to improve structural design/value engineering
* Performing site walk through and subcontractor selection
* Assisting the Project Leader during pre-construction phase including:
* Bidding and contracts
* Order long lead time items
* Lead preconstruction meeting
* Prepare final budget for accounting
* Managing material purchasing/bidding, finalize sub agreements and contracts
Residential Remodeling Construction Management
* Leading preconstruction meeting with client and team
* Attending regular Weekly Project Meetings in office with Project Leaders
* Leading weekly site meetings with the client
* Attending weekly Production Meeting in office
* Writing weekly status update, included either in the weekly site meeting agenda or sent separately if no meeting occurs
* Managing PMs, including 2-3 weekly site visits, reviewing construction issues, training PM on best practices, managing photo documentation
* Write all change orders
* Managing to and updating the schedule
* Completing accounting processes including: percent completes, back charges, sub/vendor payment approvals, client invoices/payment, release of liens
* Strong Finish
* Managing in house walk through
* Completing final walk through with client (should be minimal punchlist)
* Overseeing punchlist completion/warranty/billable issues (including handoff to Customer Service)
* Chief point of contact for all client/vendor issues throughout Construction and Strong Finish
Preferred Requirements:
* An expert at residential construction with a minimum of 10 years experience in field operations
* 5+ years experience supervising construction scopes of work
* Experience in managing, training and developing people
* Excellent communication with employees, clients, vendors, and subcontractors
* Working knowledge of all remodeling trade installation requirements and techniques
* Working knowledge of OSHA safety regulations, Construction Quality Control, First Aid and CPR
* Ability to handle multiple tasks and adapt to changing priorities; experienced and creative problem solver
* Proficient in MS Office (Excel, Word, PowerPoint)
Schedule: Monday through Friday, 7am to 4pm with occasional work on the weekends.
$37k-58k yearly est. 20d ago
Manufacturing Supervisor
Agilent Technologies 4.8
Production supervisor job in Frederick, MD
"What's it like to work at Agilent in Manufacturing? Watch the video"
Agilent is expanding on its oligonucleotide manufacturing capabilities with a new, purpose-built facility, designed to support the growing demand and innovation in therapeutic development- and we're looking for Manufacturing Supervisors to help bring it to life!
As part of the initial startup team, you'll play a key role in leading a team of Manufacturing Chemists who will assist with commissioning, qualifying, and validating new equipment and systems. This role offers a unique opportunity to help establish the foundation of a world-class manufacturing operation and contribute to building and training future team members. We value employees who can quickly learn on the job, proactively anticipate and resolve manufacturing or delivery challenges, and consistently uphold the highest standards of quality.
This is a high-impact position ideal for someone who thrives in dynamic environments, enjoys solving complex problems, and wants to be part of something transformative.
In this role, you will be leading employees and/or production departments responsible for manufacturing oligonucleotides and API, and design/ implementation of production area processes. This also entails directing and handling resources to implement tactical plans and department programs/projects for business.
Key Responsibilities:
Support commissioning, qualification, and validation (CQV) of new manufacturing equipment and systems.
Develops and implements solutions to department issues, coordinates day-to-day manufacturing operations, and ensures all SOPs, safety procedures, and administrative tasks are performed on time and accurately by all direct reports.
Works closely with Manufacturing Manager to increase safety, quality and efficiency by making and tracking metrics and leading cross-department initiatives to drive site improvements.
Consistently demonstrates and upholds Agilent Core Values. Understands Agilent's overall mission and be able to deliver that message and results.
Provide guidance and mentorship, Work in cross-functional teams for continuous site improvement, and assist in interviewing, hiring and onboarding process for the Manufacturing department
Initial Schedule (approximately 18 mo.): Monday through Friday from 8 am - 5 pm during startup and training.
Future Shift Structure: May evolve based on operational needs; final shift structure is to be determined but may include nights, weekends, and holidays.
Qualifications
Bachelor's or Master's Degree or equivalent plus directly relevant experience
1+ years of experience as a manager, supervisor and/or lead individual contributor in an FDA regulated GMP facility; 2+ years will be helpful
2+ years of CDMO experience a plus
Demonstrated leadership in a chemical/manufacturing production environment
Experience drafting, reviewing, and completing SOP's, Change Controls, Non-Conformance Records, CAPA's and KPI's
Demonstrated ability to lead and drive the execution of processes, projects, and tactical initiatives
CQV experience a plus
Emergency Response Team training and participation strongly preferred
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $107,440.00 - $167,875.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Manufacturing
$107.4k-167.9k yearly Auto-Apply 7d ago
Beneficiary Help Line Supervisor
Cybermedia Technologies
Production supervisor job in McLean, VA
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Beneficiary Help Line Supervisor to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Beneficiary Helpline Supervisor is responsible for daily oversight, quality assurance, and operational support for the SSA Beneficiary Helpline. This position supports the Helpline Manager in ensuring all Service Level Agreements (SLAs) are met, providing leadership to helpline representatives and maintaining high customer service standards. The Supervisor manages certification training programs for new and current staff, monitors team performance, and serves as the primary escalation point for complex beneficiary inquiries. Additional responsibilities include preparing operational and performance reports, conducting call reviews and side-by-sides to evaluate team quality, and enforcing compliance with SSA policies, security, privacy, and data protection requirements. The Supervisor also assists with scheduling, resource allocation, and coordination of leave management.
Duties and Responsibilities:
• Supervise daily activities of helpline staff, providing guidance, coaching, and feedback.
• Ensure Service Level Agreements (SLAs) are met or exceeded, monitoring key performance indicators.
• Oversee certification and training of new and existing helpline representatives.
• Prepare and submit regular operational and performance reports to management.
• Serve as primary escalation point for complex or escalated beneficiary calls or issues.
• Conduct call reviews and spot checks to ensure quality and compliance.
• Identify and resolve operational issues to maintain efficient service delivery.
• Ensure compliance with SSA policy, security, privacy, and data protection requirements.
• Assist with scheduling, resource allocation, and leave management.
Requirements:
Bachelor's degree with 2-4 years relevant experience, or high school diploma/GED with 8-10 years directly related helpline/contact center experience.
• Supervisory or team lead experience in customer service, preferably in government or benefit programs.
• Excellent verbal and written communication skills; strong conflict resolution abilities.
• Experience in staff training, coaching, and performance evaluation.
• Proficient with call center technology, CRM systems, and Microsoft Office Suite.
• Analytical skills to monitor performance metrics and prepare reports.
• Solid organizational and decision-making skills.
• Knowledge of privacy, security, and confidentiality regulations, such as FISMA or HIPAA.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
$49k-83k yearly est. 5d ago
Production Manager - Power Plant Live!
Live! Hospitality & Entertainment
Production supervisor job in Baltimore, MD
Production Manager Responsibilities include, but are not limited to:
Maintain a budget and schedule for configuring, installing, troubleshooting, repairing, and providing end-user support for all control systems; including sound and lighting, televisions, peripherals, speakers, LCD displays, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and related software.
Maintain daily programming schedule/spreadsheet for onsite displays
Follow accounting procedures for all artist payments
Provide adequate tech coverage for daily operations
Create monthly schedules for tech staff
Collaborate with team members to determine event-specific needs
Strong relationships with all local/regional entertainment agencies
Producing pre-game activation and events
Advancing national acts & coordinating w/ all internal teams
Fulfillment of rider requirements, saving money where possible (negotiation)
Hiring of all production for the event
Oversight/management of production/concert operations - Manage entertainment and production to budget
Budget for materials and troubleshoot state-of-the-art sound, lighting, and display systems
Create and maintain Entertainment equipment budget for inventory; replacements parts and/or inventory requests
Verify you are keeping all equipment is fully operational; replace/repair/clean when necessary, create keep and maintain maintenance/ repair logs
Maintain and assist in all back-of-house Entertainment systems including conference rooms and venues
Assist in LED maintenance arrangements
Adhere to established department and property policies and procedures regarding guest service standards
This is a non-uniformed position, which requires the team member follow non-uniformed appearance standards while on duty
Work flexible hours including evenings, overnights, weekends, and holidays
Production Manager Qualifications
Minimum of 2 years' experience in AV
Ability to assume responsibility for independent/self-directed action
Strong guest service skills
Must have strong time management skills
Ability to effectively work independently and as part of a team
Ability to share or divide attention among several ongoing activities, projects or assignments
Ability to interpret and explain company policies and procedures to others
Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies
Ability to identify circumstances or incidents that require the notification and approval of others
Technical/Production Skills - Strong background in audio, live audio mixing, bands, mixing for television broadcasts, events, etc.
Strong background in video - Video switching (TD), Camera experience, Media players, Maintaining media
Lighting skills - Familiar with lighting systems such as Light Jockey, Grand MA, Hog, Chauvet, etc.
Fluent with common software & operating systems
Knowledge of TV Networks and operations of TV Networks
Broad variety of tasks and deadlines requires a flexible and irregular work schedule
The Production Manager position requires the ability to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 100-200 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Ability to work in an environment with exposure to bright lights and loud noises
$35k-81k yearly est. 60d+ ago
Transportation Line Supervisor
Purple Line Transit Operators
Production supervisor job in Landover Hills, MD
Salary Range: $71,000 - $81,000
Benefit Package: PLTO offers an excellent compensation and benefits package (Medical, Dental, 401(k) retirement, vacation, holiday and sick pay, etc.)
General Description:
Under the general direction of the Deputy Director of Operations, the Transportation Line Supervisor is an important member of the PLTO management and supervisory team. During the pre-revenue period of the project Construction phase), the Transportation Line Supervisor will support testing and commissioning activities including the supervision and/or operation of test trains under the direction of the Rail and Test Directors. Line Supervisors will also participate in the preparation of operating rules, procedures, and other special operating instructions for operating personnel.
Once the Purple Line is commissioned for revenue service, Line Supervisors' primary responsibilities shall be monitoring transit operations, LRV operators, and the overall safe delivery of reliable Purple Line customer service. Line Supervisors shall also respond to accidents, investigate and document incidents, and issue directives and/or discipline to employees under their supervision.
Line Supervisors shall be trained to assist with the operation of safe and efficient light rail train service connecting Bethesda to New Carrollton Stations. Additional responsibilities include interacting with the public in a professional manner, addressing general service impacts as it relates to accidents, detours, mechanical issues, and monitoring the daily performance of LRV operators. This position thoroughly and effectively uses various transit software, technology, tools, and similar methods.
The Transportation Line Supervisor also serves as a Company ambassador to the public while providing the highest quality of customer service and addressing concerns related to PLTO services. Other responsibilities include assisting with training and onboarding new Light Rail Vehicle (LRV) Operators, conducting meetings, participating in Company events, and making service recommendations to operations management as needed.
Responsibilities/Essential Function
Serve as a key member of the operations team during the pre-revenue phase by participating in all required training to become a qualified Train Operator.
Operate Light Rail Vehicles (LRVs) during the system's startup and ramp-up phases after successful completion of qualification requirements, supporting operational readiness and service delivery.
Serve as subject matter experts after qualification by mentoring and guiding future Train Operators, ensuring consistent operational standards and best practices.
Support the development of training materials and standard operating procedures (SOPs) by leveraging firsthand experience with LRV operations and safety protocols.
Ensure LRV Operators perform their duties diligently, safely, and in accordance with Company policies, Federal Transit Administration (FTA) regulations, and collective bargaining agreements.
Coach, counsel, and develop LRV Operators, providing the necessary documentation for certifications upon successful completion of training programs. Deliver performance feedback to support evaluations.
Perform Fitness for Duty checks as required by PLTO and the FTA and serve as the Company representative for reasonable cause or post-accident testing procedures.
Monitor LRV operations, road conditions, and service disruptions to ensure the safe and timely provision of service. Respond to emergencies and incidents, assess situations, and act as the Railroad Operations Commander (ROC), coordinating with the Operations Control Center (OCC) and first responders.
Perform evaluations and downloads of LRV's, conduct required Efficiency Testing, monitor vehicle loading procedures, and ensure compliance with all Operating Rules, safety, cleanliness, and service standards.
Investigate operational issues, rule violations, safety concerns, and passenger complaints.
Recommend and implement corrective actions or procedural improvements, as necessary.
Assign LRV Operators to shifts and duties in alignment with job descriptions, any union agreements, and company policies. Manage employees and train operations to optimize On-Time-Performance (OTP) and make recommendations to improve performance.
Manage Operators to ensure adequate staffing and service coverage.
Administer and uphold the terms and conditions of any collective bargaining agreement. Escalate labor relations matters or violations to senior management.
At all times, professionally interact with passengers, LRV Operators, and the general public. Assist passengers with disabilities, including securement of mobility devices, when necessary.
Safely troubleshoot onboard train issues, coordinate with dispatch and report equipment issues to the Maintenance Department. Facilitate LRV exchanges as needed.
If requested, support recruitment and onboarding efforts by participating in job fairs, interviewing candidates, and collaborating with Human Resources and Operations leadership.
Stay current on all applicable regulations, procedures, and industry best practices. Attend mandatory meetings, trainings, and development opportunities.
Provide timely and accurate documentation of incidents, delays, and safety issues to relevant leadership. Complete and submit reports related to passenger incidents, accidents, and operational concerns.
Assist with special projects and other transportation-related duties as assigned by senior management.
Cooperatively and effectively performs related tasks and duties as required.
Knowledge, Skills and Abilities:
Ability to become certified to operate a LRV and maintain certification.
Knowledge of all applicable Transportation based regulations such as FTA, OSHA, and DOT.
Demonstrated ability to acquire knowledge of transit vehicle operations.
Competency to become familiar with state and local traffic regulations.
Competency to be trained in transit services, routes, and time schedules.
Ability to use two-way communication devices, including smart-phones and radios.
Basic working knowledge of computers, hardware, and software programs (specifically those related to Transit Operations and Microsoft Office such as Word, Outlook, PowerPoint, Excel, etc.)
Ability to understand Operating Rules, Collective Bargaining Agreements, PLTO policies, local, state, and federal rules and regulations concerning LRV operations and services.
[PS1] Excellent customer service and customer relations skills.
Ability to establish and maintain effective working relationships with others.
Ability to make independent decisions within scope of responsibility.
Ability to communicate effectively verbally and in writing; to include providing guidance and instruction to others.
Ability to organize and prioritize tasks.
Must possess time management, multi-tasking, and problem-solving skills.
Emotional, Psychological and Physical Requirements:
Ability to:
Supervise and manage an operating division
Work variable hours such as nights, weekends and holidays as required and endure high levels of stress
Handle emergency situations, calmly and effectively
Make quick and concise decisions
Concentrate on priority tasks with frequent interruptions
Maintain high alert of dangers and obstacles outside of and inside of transit trains.
Interact with the public that may include working to defuse situations with individuals who may at times become aggressive or violent in nature if escalated. If needed, escalate to law enforcement to intervene
Physically:
Sit frequently for long periods of time
Walk and stand periodically while on duty, in stations, along the alignment or throughout various Purple Line facilities.
Bend, twist, and turn frequently and consistently during shift
Work in adverse weather conditions
Lifts light loads at times (
Bending or stooping while inspecting vehicles
Work in an office environment and remotely in a vehicle
Additional/Miscellaneous/Special Requirements:
Acceptable drug/alcohol screen and pre-employment physical (including vision and hearing requirements) results upon hire and as regularly required by policy for position
May be required to attend training, meetings, and classes for continued professional development which may require local travel within the Washington Metropolitan area
Acceptable driving record must be maintained throughout entirety of employment
Must pass a pre-employment drug and alcohol screening and be willing to comply with the PLTO Drug and Alcohol Policy
Must be eligible to work in the U.S. and successfully pass a pre-employment background check
A valid Driver's License is required, and a valid Maryland license is preferred
Education and Experience:
High school diploma or GED required.
Bachelor's degree or higher from an accredited college or university with major coursework in Business Administration or a related field preferred
A minimum of two (2) years of experience in providing instructions or directions to others in a professional setting is required
Five (5) years of experience working in transit is desirable, including one (1) year of experience in management/supervision, dispatch, and/or scheduling. is highly preferred
Experience working in a union environment is preferred
Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor's degree or higher may be considered
$71k-81k yearly 60d+ ago
line supervisor
Swingers Dupont
Production supervisor job in Washington, DC
Job Description
Knead Hospitality + Design is hiring for Line Cooks!
We are seeking hospitality professionals to join our growing family of restaurants currently featuring ten concepts over twenty locations and growing: SUCCOTASH (multiple locations)| MI VIDA (multiple locations) | BISTRO DU JOUR (multiple locations) | THE GRILL (multiple locations) | GATSBY | MAH-ZE-DAHR BAKERY (multiple locations) | MI CASA | TU TACO (multiple locations) | LIL' SUCCOTASH (multiple locations) | KNEADZA PIZZA (multiple locations) |
Whether you long to be a part of a restaurant opening, or wish to join a well-oiled and busy restaurant, we have opportunities to help you take your career in a new direction. At KNEAD, you'll have the opportunity to work in many concepts allowing you to expedite your professional growth:
French / Bistro Du Jour
Steak / The Grill
Mexican or Tex-Mex / Mi Vida or Mi Casa
Southern Steakhouse / Succotash PRIME
Re-imagined American Diner / Gatsby
Upscale Bakery / Mah-Ze-Dahr
QSR / Lil' Succotash, Tu Taco or Kneadza Pizza
Job Types: Full-time, Part-time
Pay: From $19.00 per hour Benefits: • 401(k) • Dental insurance • Employee discount • Flexible schedule • Health insurance • Paid time off • Referral program • Vision insurance
Restaurant type: • Casual dining restaurant • Upscale casual restaurant Shift: • 8 hour shift Weekly day range: • Monday to Friday • Weekend availability Work Location: In person
How much does a production supervisor earn in Bethesda, MD?
The average production supervisor in Bethesda, MD earns between $43,000 and $100,000 annually. This compares to the national average production supervisor range of $43,000 to $91,000.
Average production supervisor salary in Bethesda, MD
$66,000
What are the biggest employers of Production Supervisors in Bethesda, MD?
The biggest employers of Production Supervisors in Bethesda, MD are: