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Production support manager vs information technology specialist

The differences between production support managers and information technology specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and an information technology specialist. Additionally, a production support manager has an average salary of $126,223, which is higher than the $81,241 average annual salary of an information technology specialist.

The top three skills for a production support manager include HR, client facing and remedy. The most important skills for an information technology specialist are customer service, troubleshoot, and computer system.

Production support manager vs information technology specialist overview

Production Support ManagerInformation Technology Specialist
Yearly salary$126,223$81,241
Hourly rate$60.68$39.06
Growth rate10%10%
Number of jobs119,351122,519
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does a production support manager do?

Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.

What does an information technology specialist do?

An Information Technology Specialist, also known as a Computer Professional or IT Specialist, is responsible for the computer support of an establishment or individual. Most of the duties require extensive and proactive knowledge of Information Technology, such as in the aspects of network and systems administration, security and information, hardware and software management, troubleshooting, and more. The tasks of an IT Specialist are diverse. It is not limited to installation or activation, as it also involves monitoring, management, and analyzation.

Production support manager vs information technology specialist salary

Production support managers and information technology specialists have different pay scales, as shown below.

Production Support ManagerInformation Technology Specialist
Average salary$126,223$81,241
Salary rangeBetween $91,000 And $173,000Between $58,000 And $113,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyFirst Republic BankGoogle
Best paying industryFinanceTechnology

Differences between production support manager and information technology specialist education

There are a few differences between a production support manager and an information technology specialist in terms of educational background:

Production Support ManagerInformation Technology Specialist
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 57%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Production support manager vs information technology specialist demographics

Here are the differences between production support managers' and information technology specialists' demographics:

Production Support ManagerInformation Technology Specialist
Average age4242
Gender ratioMale, 74.5% Female, 25.5%Male, 77.8% Female, 22.2%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support manager and information technology specialist duties and responsibilities

Production support manager example responsibilities.

  • Lead project to implement cross-platform scheduling between CA7 and AutoSys.
  • Manage the SharePoint development projects, as well as, administration of the servers.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Provide 24X7 production support and crisis management of DB2 batch processing and user problems requiring extensive research and analysis using CA7.
  • Perform QA and configuration release management for production applications
  • Provide production support leadership for host infrastructure and applications ensuring service level agreements are adhere to.
  • Show more

Information technology specialist example responsibilities.

  • Manage VmWare servers across the network to include patches, upgrades, move and cloning.
  • Manage devices by configuring network topology and making DNS records updates/creation.
  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Perform second tier help desk support for U.S. Treasury web-base financial management system.
  • Learned Linux troubleshooting as well as basic HTML, CSS as well as learning the very base of SQL and PHP.
  • Assist with data cabling, setting up router, switches, WAP systems on LAN.
  • Show more

Production support manager vs information technology specialist skills

Common production support manager skills
  • HR, 22%
  • Client Facing, 22%
  • Remedy, 19%
  • Infrastructure, 3%
  • Service Delivery, 2%
  • Java, 2%
Common information technology specialist skills
  • Customer Service, 24%
  • Troubleshoot, 10%
  • Computer System, 7%
  • Database, 5%
  • DOD, 5%
  • System Software, 4%

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