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The differences between production support managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support manager, becoming an information technology support manager takes usually requires 6-8 years. Additionally, a production support manager has an average salary of $126,223, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Production Support Manager | Information Technology Support Manager | |
| Yearly salary | $126,223 | $104,424 |
| Hourly rate | $60.68 | $50.20 |
| Growth rate | 10% | 16% |
| Number of jobs | 119,351 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Average age | 42 | 47 |
| Years of experience | 2 | 8 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Production support managers and information technology support managers have different pay scales, as shown below.
| Production Support Manager | Information Technology Support Manager | |
| Average salary | $126,223 | $104,424 |
| Salary range | Between $91,000 And $173,000 | Between $76,000 And $142,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | New York | Washington |
| Best paying company | First Republic Bank | Clinica Sierra Vista |
| Best paying industry | Finance | Finance |
There are a few differences between a production support manager and an information technology support manager in terms of educational background:
| Production Support Manager | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support managers' and information technology support managers' demographics:
| Production Support Manager | Information Technology Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |