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The differences between production support managers and product support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a product support manager. Additionally, a production support manager has an average salary of $126,223, which is higher than the $96,155 average annual salary of a product support manager.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a product support manager are customer service, customer support, and customer inquiries.
| Production Support Manager | Product Support Manager | |
| Yearly salary | $126,223 | $96,155 |
| Hourly rate | $60.68 | $46.23 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,351 | 147,410 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
Product support managers are management professionals who are responsible for managing the activities related to product support for an organization. These managers must lead a team of professionals to meet all the objectives of the organization by ensuring product quality control and rectifying any potential issues. They are required to attend and participate in business meetings so that they can suggest innovative support strategies to increase the recognition of their products. Product support managers must also assist in resolving customer complaints by facilitating the communications between their clients and the organization.
Production support managers and product support managers have different pay scales, as shown below.
| Production Support Manager | Product Support Manager | |
| Average salary | $126,223 | $96,155 |
| Salary range | Between $91,000 And $173,000 | Between $68,000 And $134,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | First Republic Bank | Apple |
| Best paying industry | Finance | Technology |
There are a few differences between a production support manager and a product support manager in terms of educational background:
| Production Support Manager | Product Support Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support managers' and product support managers' demographics:
| Production Support Manager | Product Support Manager | |
| Average age | 42 | 42 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 80.2% Female, 19.8% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.3% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |