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The differences between production support managers and production supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a production support. Additionally, a production support manager has an average salary of $126,223, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a production support are java, unix, and troubleshoot.
| Production Support Manager | Production Support | |
| Yearly salary | $126,223 | $49,480 |
| Hourly rate | $60.68 | $23.79 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,351 | 117,902 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 53% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
Production support managers and production supports have different pay scales, as shown below.
| Production Support Manager | Production Support | |
| Average salary | $126,223 | $49,480 |
| Salary range | Between $91,000 And $173,000 | Between $26,000 And $92,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New Jersey |
| Best paying company | First Republic Bank | Bloomberg |
| Best paying industry | Finance | - |
There are a few differences between a production support manager and a production support in terms of educational background:
| Production Support Manager | Production Support | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support managers' and production supports' demographics:
| Production Support Manager | Production Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |