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Production support manager vs specialist

The differences between production support managers and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a specialist. Additionally, a production support manager has an average salary of $126,223, which is higher than the $58,013 average annual salary of a specialist.

The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a specialist are patients, customer service, and work ethic.

Production support manager vs specialist overview

Production Support ManagerSpecialist
Yearly salary$126,223$58,013
Hourly rate$60.68$27.89
Growth rate10%10%
Number of jobs119,351358,433
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 49%
Average age4242
Years of experience22

What does a production support manager do?

Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.

What does a specialist do?

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Production support manager vs specialist salary

Production support managers and specialists have different pay scales, as shown below.

Production Support ManagerSpecialist
Average salary$126,223$58,013
Salary rangeBetween $91,000 And $173,000Between $32,000 And $104,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyFirst Republic BankThe Citadel
Best paying industryFinance-

Differences between production support manager and specialist education

There are a few differences between a production support manager and a specialist in terms of educational background:

Production Support ManagerSpecialist
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Production support manager vs specialist demographics

Here are the differences between production support managers' and specialists' demographics:

Production Support ManagerSpecialist
Average age4242
Gender ratioMale, 74.5% Female, 25.5%Male, 47.5% Female, 52.5%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support manager and specialist duties and responsibilities

Production support manager example responsibilities.

  • Lead project to implement cross-platform scheduling between CA7 and AutoSys.
  • Manage the SharePoint development projects, as well as, administration of the servers.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Provide 24X7 production support and crisis management of DB2 batch processing and user problems requiring extensive research and analysis using CA7.
  • Perform QA and configuration release management for production applications
  • Provide production support leadership for host infrastructure and applications ensuring service level agreements are adhere to.
  • Show more

Specialist example responsibilities.

  • Create, manage, and assist users with SharePoint sites.
  • Manage an on-site IRB and company good clinical practice (GCP) inspection.
  • Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
  • Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
  • Convert servers from UNIX to Linux, all hardware diagnostics and repair including printers/plotters/desktops etc.
  • Follow safety procedures such as maintenance of all equipment (Telxon scanners, terminals and ladders).
  • Show more

Production support manager vs specialist skills

Common production support manager skills
  • HR, 22%
  • Client Facing, 22%
  • Remedy, 19%
  • Infrastructure, 3%
  • Service Delivery, 2%
  • Java, 2%
Common specialist skills
  • Patients, 15%
  • Customer Service, 11%
  • Work Ethic, 5%
  • Patient Care, 4%
  • Exceptional Client, 4%
  • Troubleshoot, 4%

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