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The differences between production support managers and support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support manager, becoming a support manager takes usually requires 4-6 years. Additionally, a production support manager has an average salary of $126,223, which is higher than the $90,297 average annual salary of a support manager.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a support manager are project management, technical support, and powerpoint.
| Production Support Manager | Support Manager | |
| Yearly salary | $126,223 | $90,297 |
| Hourly rate | $60.68 | $43.41 |
| Growth rate | 10% | 6% |
| Number of jobs | 119,351 | 172,628 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 51% |
| Average age | 42 | 47 |
| Years of experience | 2 | 6 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.
Production support managers and support managers have different pay scales, as shown below.
| Production Support Manager | Support Manager | |
| Average salary | $126,223 | $90,297 |
| Salary range | Between $91,000 And $173,000 | Between $58,000 And $140,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | First Republic Bank | Meta |
| Best paying industry | Finance | Finance |
There are a few differences between a production support manager and a support manager in terms of educational background:
| Production Support Manager | Support Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | Stanford University | California State University - Bakersfield |
Here are the differences between production support managers' and support managers' demographics:
| Production Support Manager | Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 8% |