Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between production support managers and technical support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a technical support manager. Additionally, a production support manager has an average salary of $126,223, which is higher than the $106,760 average annual salary of a technical support manager.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a technical support manager are customer service, customer satisfaction, and project management.
| Production Support Manager | Technical Support Manager | |
| Yearly salary | $126,223 | $106,760 |
| Hourly rate | $60.68 | $51.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,351 | 149,977 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
A Technical Support Manager is responsible for supervising the overall technical aspects of an organization to ensure efficient business solutions to support functions and operations. Technical support managers evaluate technical networks and systems, coordinating with the engineering team to identify techniques that would maximize the staff's productivity and enhance operational performance. They also review resolution reports and handle resource allocations to execute business plans according to company requirements and specifications. A Technical Support Manager must have excellent communication and technical skills, especially in identifying process gaps and upgrading system infrastructures.
Production support managers and technical support managers have different pay scales, as shown below.
| Production Support Manager | Technical Support Manager | |
| Average salary | $126,223 | $106,760 |
| Salary range | Between $91,000 And $173,000 | Between $76,000 And $148,000 |
| Highest paying City | New York, NY | Novato, CA |
| Highest paying state | New York | California |
| Best paying company | First Republic Bank | BitGo |
| Best paying industry | Finance | Technology |
There are a few differences between a production support manager and a technical support manager in terms of educational background:
| Production Support Manager | Technical Support Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support managers' and technical support managers' demographics:
| Production Support Manager | Technical Support Manager | |
| Average age | 42 | 42 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 81.4% Female, 18.6% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.1% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |