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Production support manager vs trainee

The differences between production support managers and trainees can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a trainee. Additionally, a production support manager has an average salary of $126,223, which is higher than the $39,185 average annual salary of a trainee.

The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a trainee are customer service, CDL, and training programs.

Production support manager vs trainee overview

Production Support ManagerTrainee
Yearly salary$126,223$39,185
Hourly rate$60.68$18.84
Growth rate10%5%
Number of jobs119,35151,490
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Average age4243
Years of experience22

What does a production support manager do?

Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.

What does a trainee do?

Trainees' general responsibility is to familiarize themselves with the best practices and processes of their chosen careers. Some of the trainee's duties include shadowing with a tenured employee to understand various tasks, taking practical examinations to test knowledge extent, maintaining the eagerness to learn and a positive working attitude, assisting with customer inquiries, escalating concerns, and maintaining record progress. A trainee should be a team player, a fast learner, and the ability to handle constructive criticisms for improvement.

Production support manager vs trainee salary

Production support managers and trainees have different pay scales, as shown below.

Production Support ManagerTrainee
Average salary$126,223$39,185
Salary rangeBetween $91,000 And $173,000Between $27,000 And $55,000
Highest paying CityNew York, NYRichmond, CA
Highest paying stateNew YorkHawaii
Best paying companyFirst Republic BankClifford Chance
Best paying industryFinanceFinance

Differences between production support manager and trainee education

There are a few differences between a production support manager and a trainee in terms of educational background:

Production Support ManagerTrainee
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Production support manager vs trainee demographics

Here are the differences between production support managers' and trainees' demographics:

Production Support ManagerTrainee
Average age4243
Gender ratioMale, 74.5% Female, 25.5%Male, 56.4% Female, 43.6%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.8% White, 61.4% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between production support manager and trainee duties and responsibilities

Production support manager example responsibilities.

  • Lead project to implement cross-platform scheduling between CA7 and AutoSys.
  • Manage the SharePoint development projects, as well as, administration of the servers.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Provide 24X7 production support and crisis management of DB2 batch processing and user problems requiring extensive research and analysis using CA7.
  • Perform QA and configuration release management for production applications
  • Provide production support leadership for host infrastructure and applications ensuring service level agreements are adhere to.
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Trainee example responsibilities.

  • Establish and manage Microsoft SharePoint services to servers to achieve higher productivity for each project.
  • Design scripts to automate the build of developer, QA, and production servers.
  • Accomplish the experiments on PCB layout, core circuit board of hardware via PCB manufacturing.
  • Maintain BOM (bill of materials) and manage the team in maintaining coordination between the customer requirements.
  • Involve using HTML, CSS, PHP, bootstrap, and Jquery throughout the work.
  • Assist in the creation of a python base ArcGIS profile elevation script tool.
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Production support manager vs trainee skills

Common production support manager skills
  • HR, 22%
  • Client Facing, 22%
  • Remedy, 19%
  • Infrastructure, 3%
  • Service Delivery, 2%
  • Java, 2%
Common trainee skills
  • Customer Service, 22%
  • CDL, 9%
  • Training Programs, 9%
  • Work Ethic, 7%
  • Basic Math, 6%
  • Math, 5%

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