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Program support specialist vs application support specialist

The differences between program support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a program support specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $39,327 average annual salary of a program support specialist.

The top three skills for a program support specialist include program support, veterans and powerpoint. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Program support specialist vs application support specialist overview

Program Support SpecialistApplication Support Specialist
Yearly salary$39,327$81,820
Hourly rate$18.91$39.34
Growth rate10%10%
Number of jobs169,855118,322
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does a program support specialist do?

A program support specialist is responsible for monitoring the overall program aspects of an organization from the conceptualization to the final execution. Program support specialists negotiate contracts and transactions with the suppliers and vendors for resources that meet the funding and budget limitations. They process documents and assist the program staff in coordinating with other organizations for program plans and potential sponsorships. A program support specialist must have excellent communication and organizational skills, especially in handling the program objectives and ensure client satisfaction.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Program support specialist vs application support specialist salary

Program support specialists and application support specialists have different pay scales, as shown below.

Program Support SpecialistApplication Support Specialist
Average salary$39,327$81,820
Salary rangeBetween $26,000 And $58,000Between $52,000 And $127,000
Highest paying CityUrban Honolulu, HICupertino, CA
Highest paying stateHawaiiNew Jersey
Best paying companyLos Alamos National LaboratoryMeta
Best paying industryGovernmentFinance

Differences between program support specialist and application support specialist education

There are a few differences between a program support specialist and an application support specialist in terms of educational background:

Program Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Program support specialist vs application support specialist demographics

Here are the differences between program support specialists' and application support specialists' demographics:

Program Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 24.7% Female, 75.3%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between program support specialist and application support specialist duties and responsibilities

Program support specialist example responsibilities.

  • Lead SharePoint implementation project to include customize conference room application through design, beta testing, and phase roll out.
  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Enforce HIPAA compliance to ensure patient confidentiality without any violations to date.
  • Serve in advance level technical position in a high volume DMV regulatory unit.
  • Create and develop visual presentations using Microsoft PowerPoint.
  • Process independent corrections/updates to DMV records as determined through customer contact and research.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
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Program support specialist vs application support specialist skills

Common program support specialist skills
  • Program Support, 22%
  • Veterans, 6%
  • PowerPoint, 5%
  • Program Management, 4%
  • Data Entry, 4%
  • Community Resources, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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