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Program support specialist vs document specialist

The differences between program support specialists and document specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a program support specialist, becoming a document specialist takes usually requires 2-4 years. Additionally, a program support specialist has an average salary of $39,327, which is higher than the $39,044 average annual salary of a document specialist.

The top three skills for a program support specialist include program support, veterans and powerpoint. The most important skills for a document specialist are clinical documentation, patients, and customer service.

Program support specialist vs document specialist overview

Program Support SpecialistDocument Specialist
Yearly salary$39,327$39,044
Hourly rate$18.91$18.77
Growth rate10%9%
Number of jobs169,85523,728
Job satisfaction-5
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 51%
Average age4244
Years of experience24

What does a program support specialist do?

A program support specialist is responsible for monitoring the overall program aspects of an organization from the conceptualization to the final execution. Program support specialists negotiate contracts and transactions with the suppliers and vendors for resources that meet the funding and budget limitations. They process documents and assist the program staff in coordinating with other organizations for program plans and potential sponsorships. A program support specialist must have excellent communication and organizational skills, especially in handling the program objectives and ensure client satisfaction.

What does a document specialist do?

Documentation specialists are responsible for managing office documents and developing a long-term storage strategy. They have varied responsibilities, including organizing, storing and retrieving records, and training other staff members on practical documentation usage. It is also their job to proofread and remove obsolete documents, utilizing storage applications and software. There are several requirements needed to be qualified for this position, including a communications degree, excellent organizational and interpersonal skills, and excellent verbal and written communication.

Program support specialist vs document specialist salary

Program support specialists and document specialists have different pay scales, as shown below.

Program Support SpecialistDocument Specialist
Average salary$39,327$39,044
Salary rangeBetween $26,000 And $58,000Between $24,000 And $62,000
Highest paying CityUrban Honolulu, HISan Francisco, CA
Highest paying stateHawaiiCalifornia
Best paying companyLos Alamos National LaboratoryAdobe
Best paying industryGovernmentPharmaceutical

Differences between program support specialist and document specialist education

There are a few differences between a program support specialist and a document specialist in terms of educational background:

Program Support SpecialistDocument Specialist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Program support specialist vs document specialist demographics

Here are the differences between program support specialists' and document specialists' demographics:

Program Support SpecialistDocument Specialist
Average age4244
Gender ratioMale, 24.7% Female, 75.3%Male, 29.0% Female, 71.0%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between program support specialist and document specialist duties and responsibilities

Program support specialist example responsibilities.

  • Lead SharePoint implementation project to include customize conference room application through design, beta testing, and phase roll out.
  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Enforce HIPAA compliance to ensure patient confidentiality without any violations to date.
  • Serve in advance level technical position in a high volume DMV regulatory unit.
  • Create and develop visual presentations using Microsoft PowerPoint.
  • Process independent corrections/updates to DMV records as determined through customer contact and research.
  • Show more

Document specialist example responsibilities.

  • Manage files, medical records and major customers requiring IPRO services.
  • Manage the migration of the entire documentation set from FrameMaker to DITA.
  • Lead the transition from paper charts to electronic medical records and the transition to ICD-10.
  • Manage archiving process of sending all complete clinical studies TMF document to off-site archiving center.
  • Lead complete overhaul of documentation design, look, and feel using hone FrameMaker templates.
  • Deploy and manage dynamic training plans, forms, and records, in ERP and paper-base system.
  • Show more

Program support specialist vs document specialist skills

Common program support specialist skills
  • Program Support, 22%
  • Veterans, 6%
  • PowerPoint, 5%
  • Program Management, 4%
  • Data Entry, 4%
  • Community Resources, 4%
Common document specialist skills
  • Clinical Documentation, 15%
  • Patients, 13%
  • Customer Service, 8%
  • Data Entry, 7%
  • DRG, 6%
  • PowerPoint, 5%

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