Quality improvement specialist vs operations coordinator

Differences between quality improvement specialist and operations coordinator duties and responsibilities

Quality improvement specialist example responsibilities.

• Manage action planning as it relates to the RCA process.
• Design, run, and manage the HEDIS data review process/claim encounters to ensure accuracy and integrity of data.
• Lead company-wide preparation for NCQA accreditation.
• Assist organization in achieving strategic quality/resource consumption goals and JCAHO accreditation.
• Design and manage an internal SharePoint site utilize compliance with RESPA guidelines
• Manage investigations using applicable methodology focuse on root cause analysis and CAPA identification / implementation.
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Operations coordinator example responsibilities.

• Manage processing of all branch transactions involving A/R, A/P, inventory and equipment.
• Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
• Manage all aspects of design and vendor sourcing to create and deliver SalesForce code, marketing materials and campaigns within budget.
• Manage redesign of SalesForce database and reconfiguration of data and objects to maximize functionality.
• Provide sales support including maintenance of new and existing contracts and track bid projects in CRM.
• Work with the branch/department manager to ensure that information concerning business processes are communicated to other business coordinators in the organization.
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