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Quality improvement specialist vs operations specialist

The differences between quality improvement specialists and operations specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a quality improvement specialist has an average salary of $67,474, which is higher than the $54,752 average annual salary of an operations specialist.

The top three skills for a quality improvement specialist include performance improvement, quality improvement and data collection. The most important skills for an operations specialist are customer service, logistics, and basic math.

Quality improvement specialist vs operations specialist overview

Quality Improvement SpecialistOperations Specialist
Yearly salary$67,474$54,752
Hourly rate$32.44$26.32
Growth rate28%10%
Number of jobs80,504109,181
Job satisfaction-4
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 57%
Average age4444
Years of experience--

What does a quality improvement specialist do?

A Quality Improvement Specialist in the healthcare system ensures all data and information from patients are correctly handled and coordinates care to the patient. It is the quality improvement specialist's job to ensure that patients get the quality care they needed by creating, developing, and implementing policies set in a medical facility to help patients. A quality improvement specialist must know how to use office-related computer programs, preferably have a degree in the health or medical field, and have good organizational skills.

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

Quality improvement specialist vs operations specialist salary

Quality improvement specialists and operations specialists have different pay scales, as shown below.

Quality Improvement SpecialistOperations Specialist
Average salary$67,474$54,752
Salary rangeBetween $47,000 And $96,000Between $35,000 And $85,000
Highest paying CitySanta Rosa, CAWashington, DC
Highest paying stateMassachusettsRhode Island
Best paying companyTechnipFMCCoatue Management
Best paying industryAutomotiveGovernment

Differences between quality improvement specialist and operations specialist education

There are a few differences between a quality improvement specialist and an operations specialist in terms of educational background:

Quality Improvement SpecialistOperations Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 57%
Most common majorNursingBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Quality improvement specialist vs operations specialist demographics

Here are the differences between quality improvement specialists' and operations specialists' demographics:

Quality Improvement SpecialistOperations Specialist
Average age4444
Gender ratioMale, 24.8% Female, 75.2%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between quality improvement specialist and operations specialist duties and responsibilities

Quality improvement specialist example responsibilities.

  • Manage action planning as it relates to the RCA process.
  • Design, run, and manage the HEDIS data review process/claim encounters to ensure accuracy and integrity of data.
  • Lead company-wide preparation for NCQA accreditation.
  • Assist organization in achieving strategic quality/resource consumption goals and JCAHO accreditation.
  • Design and manage an internal SharePoint site utilize compliance with RESPA guidelines
  • Manage investigations using applicable methodology focuse on root cause analysis and CAPA identification / implementation.
  • Show more

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
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Quality improvement specialist vs operations specialist skills

Common quality improvement specialist skills
  • Performance Improvement, 8%
  • Quality Improvement, 7%
  • Data Collection, 7%
  • Patients, 5%
  • Patient Safety, 5%
  • Process Improvement, 4%
Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%

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