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Regional channel manager vs regional service manager

The differences between regional channel managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional channel manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $78,376 average annual salary of a regional channel manager.

The top three skills for a regional channel manager include regional channel, sales process and channel sales. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Regional channel manager vs regional service manager overview

Regional Channel ManagerRegional Service Manager
Yearly salary$78,376$97,948
Hourly rate$37.68$47.09
Growth rate5%5%
Number of jobs94,082161,025
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 58%
Average age4646
Years of experience88

What does a regional channel manager do?

Regional channel managers work to maintain relationships with partners in a specific territory. Their goals are to improve consumption, implement presentations for customers, monitor account profiles, and track the activities of their competitors. All of this is while keeping in communication with resellers to grow shares in their regional markets.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Regional channel manager vs regional service manager salary

Regional channel managers and regional service managers have different pay scales, as shown below.

Regional Channel ManagerRegional Service Manager
Average salary$78,376$97,948
Salary rangeBetween $56,000 And $109,000Between $60,000 And $158,000
Highest paying City-Mountain View, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Professional

Differences between regional channel manager and regional service manager education

There are a few differences between a regional channel manager and a regional service manager in terms of educational background:

Regional Channel ManagerRegional Service Manager
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional channel manager vs regional service manager demographics

Here are the differences between regional channel managers' and regional service managers' demographics:

Regional Channel ManagerRegional Service Manager
Average age4646
Gender ratioMale, 85.5% Female, 14.5%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional channel manager and regional service manager duties and responsibilities

Regional channel manager example responsibilities.

  • Manage strategic channel and OEM partners.
  • Manage marketing budget within company guidelines and assess ROI on all expenditures.
  • Develop co-marketing business plans resulting in YoY growth with several manage partners.
  • Implement sales contests, calculating ROI, and increasing MSS on Intel base products.
  • Maintain accurate forecast-update CRM of expect opportunities, sales pipeline, and deal closing on regular basis.
  • Key contributor to company's growth and expansion, which solidify position within electronic health records and subsequent healthcare information solutions.
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Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Regional channel manager vs regional service manager skills

Common regional channel manager skills
  • Regional Channel, 9%
  • Sales Process, 9%
  • Channel Sales, 9%
  • Channel Marketing, 8%
  • Customer Satisfaction, 7%
  • Sales Targets, 5%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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