Registration representative vs registration coordinator

Differences between registration representative and registration coordinator duties and responsibilities

Registration representative example responsibilities.

• Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
• Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
• Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
• Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
• Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
• Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.
Show more

Registration coordinator example responsibilities.

• Complete follow up calls to patients about their office visits and schedule surgery dates and times.
• Provide Commercial/private health plans, Medicare and Medicaid metrics and data collection.
• Call each patient day before surgery or procedure and give them their Pre-Op instructions and arrival time.
• Complete Medicaid application for clients without insurance.
• Communicate effectively with patients, physicians, insurance companies, case management and all hospital departments.
• Provide follow-ups when necessary for patients regarding their insurance coverage status as it relates to clinical visits and/or medication prescriptions.
Show more