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The differences between rehab office coordinators and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rehab office coordinator and a referral specialist. Additionally, a rehab office coordinator has an average salary of $59,947, which is higher than the $36,143 average annual salary of a referral specialist.
The top three skills for a rehab office coordinator include rehabilitation, customer service and patients. The most important skills for a referral specialist are patients, customer service, and medical terminology.
Rehab Office Coordinators take responsibility for therapy sessions, rehabilitation training, and medical care for appalling physical and mental conditions. These patients face problems with drugs, mental illness, and abuse. Rehab Office Coordinators manage rehabilitation clinics to ensure patients attain optimal results. They aim to make sure patients are in a safe, responsible environment that will provide effective treatment. To qualify, they must have at least two years of experience in patient care, administrative fields, and rehabilitation clinics.
Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.
Rehab office coordinators and referral specialists have different pay scales, as shown below.
| Rehab Office Coordinator | Referral Specialist | |
| Average salary | $59,947 | $36,143 |
| Salary range | Between $42,000 And $85,000 | Between $29,000 And $43,000 |
| Highest paying City | Port Charlotte, FL | Washington, DC |
| Highest paying state | California | Connecticut |
| Best paying company | Hackensack Meridian Health | Cognizant |
| Best paying industry | Health Care | Non Profits |
There are a few differences between a rehab office coordinator and a referral specialist in terms of educational background:
| Rehab Office Coordinator | Referral Specialist | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between rehab office coordinators' and referral specialists' demographics:
| Rehab Office Coordinator | Referral Specialist | |
| Average age | 49 | 49 |
| Gender ratio | Male, 19.1% Female, 80.9% | Male, 15.3% Female, 84.7% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |