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Rehab office coordinator vs referral specialist

The differences between rehab office coordinators and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rehab office coordinator and a referral specialist. Additionally, a rehab office coordinator has an average salary of $59,947, which is higher than the $36,143 average annual salary of a referral specialist.

The top three skills for a rehab office coordinator include rehabilitation, customer service and patients. The most important skills for a referral specialist are patients, customer service, and medical terminology.

Rehab office coordinator vs referral specialist overview

Rehab Office CoordinatorReferral Specialist
Yearly salary$59,947$36,143
Hourly rate$28.82$17.38
Growth rate-8%-8%
Number of jobs95,17872,016
Job satisfaction54
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 44%
Average age4949
Years of experience22

What does a rehab office coordinator do?

Rehab Office Coordinators take responsibility for therapy sessions, rehabilitation training, and medical care for appalling physical and mental conditions. These patients face problems with drugs, mental illness, and abuse. Rehab Office Coordinators manage rehabilitation clinics to ensure patients attain optimal results. They aim to make sure patients are in a safe, responsible environment that will provide effective treatment. To qualify, they must have at least two years of experience in patient care, administrative fields, and rehabilitation clinics.

What does a referral specialist do?

Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.

Rehab office coordinator vs referral specialist salary

Rehab office coordinators and referral specialists have different pay scales, as shown below.

Rehab Office CoordinatorReferral Specialist
Average salary$59,947$36,143
Salary rangeBetween $42,000 And $85,000Between $29,000 And $43,000
Highest paying CityPort Charlotte, FLWashington, DC
Highest paying stateCaliforniaConnecticut
Best paying companyHackensack Meridian HealthCognizant
Best paying industryHealth CareNon Profits

Differences between rehab office coordinator and referral specialist education

There are a few differences between a rehab office coordinator and a referral specialist in terms of educational background:

Rehab Office CoordinatorReferral Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Rehab office coordinator vs referral specialist demographics

Here are the differences between rehab office coordinators' and referral specialists' demographics:

Rehab Office CoordinatorReferral Specialist
Average age4949
Gender ratioMale, 19.1% Female, 80.9%Male, 15.3% Female, 84.7%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between rehab office coordinator and referral specialist duties and responsibilities

Rehab office coordinator example responsibilities.

  • Schedule staff, manage PPS and HMO, and attend multidisciplinary meetings.
  • Provide meeting and committee support - creating and managing PowerPoint presentations and using technical skills to facilitate participation and discussion.
  • Assure all employees submit payroll information on a weekly basis and submit all expense reports.
  • Prepare reports regarding rehabilitation services such as utilization, performance improvement, productivity, and budget.
  • Demonstrate fitness-level appropriate exercises, coordinate, and monitor patients progress through the challenges of cardiac rehabilitation.
  • Provide MDS information as requested by facility.
  • Show more

Referral specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Interview patients, evaluate eligibility, collect co-pays, deductibles, including, but not limit to insurance verification.
  • Input HIPAA information, call physician offices to verify testing, collect copay's and deductibles.
  • Arrange for debt repayments or establish repayment schedules and send out insurance claims with the correct ICD-9 and CPT codes.
  • Research referrals and either deny or approve based on information obtain and appropriately identify diagnosis (CPT and ICD-9 coding).
  • Maintain confidentiality by following all applicable HIPAA regulations.
  • Show more

Rehab office coordinator vs referral specialist skills

Common rehab office coordinator skills
  • Rehabilitation, 15%
  • Customer Service, 14%
  • Patients, 8%
  • Cleanliness, 5%
  • Clean Laundry, 5%
  • Therapy Services, 5%
Common referral specialist skills
  • Patients, 17%
  • Customer Service, 12%
  • Medical Terminology, 9%
  • PET, 6%
  • Patient Care, 3%
  • Data Entry, 3%

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