Representative vs account representative

The differences between representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a representative and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a representative include cleanliness, patients and customer issues. The most important skills for an account representative are customer service, patients, and patient accounts.

Representative vs account representative overview

	Representative	Account Representative
Yearly salary	$36,023	$36,977
Hourly rate	$17.32	$17.78
Growth rate	-4%	-8%
Number of jobs	252,761	183,446
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 52%
Average age	40	46
Years of experience	12	12

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Representative vs account representative salary

Representatives and account representatives have different pay scales, as shown below.

	Representative	Account Representative
Average salary	$36,023	$36,977
Salary range	Between $23,000 And $55,000	Between $26,000 And $51,000
Highest paying City	Washington, DC	Los Angeles, CA
Highest paying state	New York	California
Best paying company	Google	New Relic
Best paying industry	Transportation	Finance

Differences between representative and account representative education

There are a few differences between a representative and an account representative in terms of educational background:

	Representative	Account Representative
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Representative vs account representative demographics

Here are the differences between representatives' and account representatives' demographics:

	Representative	Account Representative
Average age	40	46
Gender ratio	Male, 41.8% Female, 58.2%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	8%

Differences between representative and account representative duties and responsibilities

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Representative vs account representative skills

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

Representative vs. similar jobs

Representative related careers

Representative related jobs

Representative jobs by location

Zippia Careers
Office and Administrative Industry
Representative
Representative vs Account Representative

Updated January 8, 2025

Browse office and administrative jobs