Representative vs client representative

The differences between representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a representative include cleanliness, patients and customer issues. The most important skills for a client representative are customer service, phone calls, and client accounts.

Representative vs client representative overview

	Representative	Client Representative
Yearly salary	$36,023	$41,785
Hourly rate	$17.32	$20.09
Growth rate	-4%	-4%
Number of jobs	252,761	238,735
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Representative vs client representative salary

Representatives and client representatives have different pay scales, as shown below.

	Representative	Client Representative
Average salary	$36,023	$41,785
Salary range	Between $23,000 And $55,000	Between $28,000 And $60,000
Highest paying City	Washington, DC	New York, NY
Highest paying state	New York	New York
Best paying company	Google	IBM
Best paying industry	Transportation	Technology

Differences between representative and client representative education

There are a few differences between a representative and a client representative in terms of educational background:

	Representative	Client Representative
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Representative vs client representative demographics

Here are the differences between representatives' and client representatives' demographics:

	Representative	Client Representative
Average age	40	40
Gender ratio	Male, 41.8% Female, 58.2%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between representative and client representative duties and responsibilities

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Representative vs client representative skills

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Representative vs Client Representative

Updated January 8, 2025

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