Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between retail clerks and retail representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail representative has an average salary of $31,790, which is higher than the $30,046 average annual salary of a retail clerk.
The top three skills for a retail clerk include stock shelves, groceries and retail sales. The most important skills for a retail representative are flexibility, store management, and certification programs.
| Retail Clerk | Retail Representative | |
| Yearly salary | $30,046 | $31,790 |
| Hourly rate | $14.45 | $15.28 |
| Growth rate | - | - |
| Number of jobs | 470,355 | 402,132 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 44% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.
A retail representative is in charge of assisting customers with their shopping needs in retail stores, ensuring customer satisfaction. Their responsibilities include greeting customers and identifying their needs, answering inquiries, locating products, offering promotions and recommendations, and conducting demonstrations when possible. There are also instances where they must process payments or refunds. Furthermore, as a retail representative, it is essential to arrange products on shelves to make it look attractive to customers, all while maintaining the cleanliness of the sales floor.
Retail clerks and retail representatives have different pay scales, as shown below.
| Retail Clerk | Retail Representative | |
| Average salary | $30,046 | $31,790 |
| Salary range | Between $23,000 And $38,000 | Between $26,000 And $38,000 |
| Highest paying City | Seattle, WA | - |
| Highest paying state | Rhode Island | - |
| Best paying company | Bellevue Jr/Sr High School | - |
| Best paying industry | Manufacturing | - |
There are a few differences between a retail clerk and a retail representative in terms of educational background:
| Retail Clerk | Retail Representative | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between retail clerks' and retail representatives' demographics:
| Retail Clerk | Retail Representative | |
| Average age | 41 | 41 |
| Gender ratio | Male, 41.0% Female, 59.0% | Male, 43.6% Female, 56.4% |
| Race ratio | Black or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 18.5% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |