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Retail clerk vs retail sales specialist

The differences between retail clerks and retail sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail sales specialist has an average salary of $45,756, which is higher than the $30,046 average annual salary of a retail clerk.

The top three skills for a retail clerk include stock shelves, groceries and retail sales. The most important skills for a retail sales specialist are retail sales, POS, and store management.

Retail clerk vs retail sales specialist overview

Retail ClerkRetail Sales Specialist
Yearly salary$30,046$45,756
Hourly rate$14.45$22.00
Growth rate--
Number of jobs470,355480,721
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 51%
Average age4141
Years of experience--

What does a retail clerk do?

A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

What does a retail sales specialist do?

A retail sales specialist is responsible for selling goods and services and providing the best customer service for the consumers. Retail sales specialists assist the customers on the floor, directing them to the area of their needs, and recommending them products according to their budget limitations. They also ensure the adequacy of stock levels, remove outdated products, and refill items as necessary. A retail sales specialist also supports in resolving complaints, such as replacing items and processing refunds as necessary.

Retail clerk vs retail sales specialist salary

Retail clerks and retail sales specialists have different pay scales, as shown below.

Retail ClerkRetail Sales Specialist
Average salary$30,046$45,756
Salary rangeBetween $23,000 And $38,000Between $38,000 And $54,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateRhode IslandHawaii
Best paying companyBellevue Jr/Sr High SchoolAnastasia Beverly Hills
Best paying industryManufacturingManufacturing

Differences between retail clerk and retail sales specialist education

There are a few differences between a retail clerk and a retail sales specialist in terms of educational background:

Retail ClerkRetail Sales Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Retail clerk vs retail sales specialist demographics

Here are the differences between retail clerks' and retail sales specialists' demographics:

Retail ClerkRetail Sales Specialist
Average age4141
Gender ratioMale, 41.0% Female, 59.0%Male, 56.7% Female, 43.3%
Race ratioBlack or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 5.7% Hispanic or Latino, 20.0% Asian, 6.7% White, 56.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between retail clerk and retail sales specialist duties and responsibilities

Retail clerk example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Handle sales and returns through a POS software system and inventory database, and train new employees on the same tools.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Provide excellent customer service while upselling promotional products

Retail sales specialist example responsibilities.

  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Store inventories and cataloging of auto parts.
  • Maintain cleanliness and presentation of stock room and retail floor.
  • Assist customers in finding products, while cross-selling other products.
  • Maintain the cleanliness of the store, snack area and bathroom.
  • Mentor team - introducing apple culture to new employees and training for new product launches.
  • Show more

Retail clerk vs retail sales specialist skills

Common retail clerk skills
  • Stock Shelves, 31%
  • Groceries, 21%
  • Retail Sales, 6%
  • Product Knowledge, 6%
  • Basic Math, 5%
  • POS, 4%
Common retail sales specialist skills
  • Retail Sales, 19%
  • POS, 11%
  • Store Management, 9%
  • Retail Store, 7%
  • Inventory Management, 6%
  • Brand Awareness, 5%