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Retail clerk vs retail specialist

The differences between retail clerks and retail specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail specialist has an average salary of $31,114, which is higher than the $30,046 average annual salary of a retail clerk.

The top three skills for a retail clerk include stock shelves, groceries and retail sales. The most important skills for a retail specialist are store management, retail environment, and store associates.

Retail clerk vs retail specialist overview

Retail ClerkRetail Specialist
Yearly salary$30,046$31,114
Hourly rate$14.45$14.96
Growth rate--
Number of jobs470,355269,690
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Average age4141
Years of experience--

What does a retail clerk do?

A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

What does a retail specialist do?

A retail specialist is primarily in charge of securing sales and assisting customers on a sales floor, ensuring to meet the daily sales targets and client satisfaction. Their responsibilities include greeting clients and answering inquiries, locating products, offering recommendations and promotions, and processing payments. They may also address issues or concerns, resolving them promptly and professionally. Furthermore, as a retail specialist, it is essential to maintain the cleanliness of the sales floor and arrange displays properly to attract customers.

Retail clerk vs retail specialist salary

Retail clerks and retail specialists have different pay scales, as shown below.

Retail ClerkRetail Specialist
Average salary$30,046$31,114
Salary rangeBetween $23,000 And $38,000Between $22,000 And $43,000
Highest paying CitySeattle, WASalem, NH
Highest paying stateRhode IslandNew Hampshire
Best paying companyBellevue Jr/Sr High SchoolMicrosoft
Best paying industryManufacturingTechnology

Differences between retail clerk and retail specialist education

There are a few differences between a retail clerk and a retail specialist in terms of educational background:

Retail ClerkRetail Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college--

Retail clerk vs retail specialist demographics

Here are the differences between retail clerks' and retail specialists' demographics:

Retail ClerkRetail Specialist
Average age4141
Gender ratioMale, 41.0% Female, 59.0%Male, 42.8% Female, 57.2%
Race ratioBlack or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6%Black or African American, 10.8% Unknown, 5.1% Hispanic or Latino, 19.0% Asian, 6.8% White, 57.7% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between retail clerk and retail specialist duties and responsibilities

Retail clerk example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Handle sales and returns through a POS software system and inventory database, and train new employees on the same tools.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Provide excellent customer service while upselling promotional products

Retail specialist example responsibilities.

  • Manage a high volume of patient information from authorizing diagnostic procedures and scheduling patients.
  • Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
  • Complete cash, credit, and debit POS transactions accurately and according to company policy.
  • Assist clients with applications to determine county benefits eligibility food, cash, childcare and medicaid benefits.
  • Operate POS system to input customers' orders, process credit card transactions, and enter cash amounts receive.
  • Perform insurance verification for new and self-pay patients to facilitate reimbursement for the services render.
  • Show more

Retail clerk vs retail specialist skills

Common retail clerk skills
  • Stock Shelves, 31%
  • Groceries, 21%
  • Retail Sales, 6%
  • Product Knowledge, 6%
  • Basic Math, 5%
  • POS, 4%
Common retail specialist skills
  • Store Management, 60%
  • Retail Environment, 12%
  • Store Associates, 4%
  • Customer Service, 4%
  • Product Knowledge, 4%
  • Shelf Tags, 2%