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Sales service coordinator vs sales support coordinator

The differences between sales service coordinators and sales support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a sales support coordinator takes usually requires 6-8 years. Additionally, a sales support coordinator has an average salary of $39,648, which is higher than the $36,379 average annual salary of a sales service coordinator.

The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a sales support coordinator are sales support, powerpoint, and CRM.

Sales service coordinator vs sales support coordinator overview

Sales Service CoordinatorSales Support Coordinator
Yearly salary$36,379$39,648
Hourly rate$17.49$19.06
Growth rate4%-8%
Number of jobs212,74486,112
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 66%
Average age4746
Years of experience48

What does a sales service coordinator do?

A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

Sales service coordinator vs sales support coordinator salary

Sales service coordinators and sales support coordinators have different pay scales, as shown below.

Sales Service CoordinatorSales Support Coordinator
Average salary$36,379$39,648
Salary rangeBetween $23,000 And $57,000Between $28,000 And $54,000
Highest paying CityBoston, MANew York, NY
Highest paying stateNew HampshireNew York
Best paying companyAEA InvestorsIBM
Best paying industryConstructionFinance

Differences between sales service coordinator and sales support coordinator education

There are a few differences between a sales service coordinator and a sales support coordinator in terms of educational background:

Sales Service CoordinatorSales Support Coordinator
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Sales service coordinator vs sales support coordinator demographics

Here are the differences between sales service coordinators' and sales support coordinators' demographics:

Sales Service CoordinatorSales Support Coordinator
Average age4746
Gender ratioMale, 64.2% Female, 35.8%Male, 24.6% Female, 75.4%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4%
LGBT Percentage6%6%

Differences between sales service coordinator and sales support coordinator duties and responsibilities

Sales service coordinator example responsibilities.

  • Assist in reviewing customers' forecasts and usage for determination of accurate MRP processes to adjust and manage inventory levels.
  • Create RFI's in PowerPoint utilizing excel data, illustrator files, create and import charts.
  • Produce monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Assign territory includes both international and domestic OEM accounts and distribution.

Sales support coordinator example responsibilities.

  • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
  • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
  • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
  • Train co-workers on SalesForce OS.
  • Process requests for POS collateral, forms, and retail merchandising items.
  • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
  • Show more

Sales service coordinator vs sales support coordinator skills

Common sales service coordinator skills
  • Customer Service, 21%
  • Work Ethic, 11%
  • Product Knowledge, 10%
  • Customer Interaction, 9%
  • CRM, 7%
  • Windows, 7%
Common sales support coordinator skills
  • Sales Support, 13%
  • PowerPoint, 9%
  • CRM, 9%
  • Data Entry, 9%
  • Salesforce, 8%
  • Order Entry, 4%