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The differences between sales support analysts and management analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming a management analyst takes usually requires 2-4 years. Additionally, a management analyst has an average salary of $69,804, which is higher than the $52,551 average annual salary of a sales support analyst.
The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for a management analyst are customer service, project management, and logistics.
| Sales Support Analyst | Management Analyst | |
| Yearly salary | $52,551 | $69,804 |
| Hourly rate | $25.26 | $33.56 |
| Growth rate | 19% | 11% |
| Number of jobs | 117,837 | 169,171 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Average age | 37 | 44 |
| Years of experience | 6 | 4 |
A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.
A management analyst is responsible for monitoring the efficiency and effectiveness of management operations, providing strategic advice and procedures to improve its services, and building excellent relationships with customers and business partners. Management analysts identify business opportunities that would help the business generate more revenues and meet long-term profitability goals. They develop techniques in maximizing productivity and optimization, recommending new systems, and upgrading existing processes. A management analyst must have excellent critical thinking and communication skills, especially when evaluating complex data and performance reports.
Sales support analysts and management analysts have different pay scales, as shown below.
| Sales Support Analyst | Management Analyst | |
| Average salary | $52,551 | $69,804 |
| Salary range | Between $36,000 And $75,000 | Between $49,000 And $98,000 |
| Highest paying City | Seattle, WA | Washington, DC |
| Highest paying state | Washington | New Jersey |
| Best paying company | VMware | The Citadel |
| Best paying industry | Technology | Professional |
There are a few differences between a sales support analyst and a management analyst in terms of educational background:
| Sales Support Analyst | Management Analyst | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Georgia | Northwestern University |
Here are the differences between sales support analysts' and management analysts' demographics:
| Sales Support Analyst | Management Analyst | |
| Average age | 37 | 44 |
| Gender ratio | Male, 39.7% Female, 60.3% | Male, 46.5% Female, 53.5% |
| Race ratio | Black or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1% | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 12% |