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Sales support analyst vs management analyst

The differences between sales support analysts and management analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming a management analyst takes usually requires 2-4 years. Additionally, a management analyst has an average salary of $69,804, which is higher than the $52,551 average annual salary of a sales support analyst.

The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for a management analyst are customer service, project management, and logistics.

Sales support analyst vs management analyst overview

Sales Support AnalystManagement Analyst
Yearly salary$52,551$69,804
Hourly rate$25.26$33.56
Growth rate19%11%
Number of jobs117,837169,171
Job satisfaction-5
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Average age3744
Years of experience64

What does a sales support analyst do?

A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.

What does a management analyst do?

A management analyst is responsible for monitoring the efficiency and effectiveness of management operations, providing strategic advice and procedures to improve its services, and building excellent relationships with customers and business partners. Management analysts identify business opportunities that would help the business generate more revenues and meet long-term profitability goals. They develop techniques in maximizing productivity and optimization, recommending new systems, and upgrading existing processes. A management analyst must have excellent critical thinking and communication skills, especially when evaluating complex data and performance reports.

Sales support analyst vs management analyst salary

Sales support analysts and management analysts have different pay scales, as shown below.

Sales Support AnalystManagement Analyst
Average salary$52,551$69,804
Salary rangeBetween $36,000 And $75,000Between $49,000 And $98,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateWashingtonNew Jersey
Best paying companyVMwareThe Citadel
Best paying industryTechnologyProfessional

Differences between sales support analyst and management analyst education

There are a few differences between a sales support analyst and a management analyst in terms of educational background:

Sales Support AnalystManagement Analyst
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaNorthwestern University

Sales support analyst vs management analyst demographics

Here are the differences between sales support analysts' and management analysts' demographics:

Sales Support AnalystManagement Analyst
Average age3744
Gender ratioMale, 39.7% Female, 60.3%Male, 46.5% Female, 53.5%
Race ratioBlack or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 9.1% Asian, 12.7% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%12%

Differences between sales support analyst and management analyst duties and responsibilities

Sales support analyst example responsibilities.

  • Develop, manage and oversee implementation of SEO content strategy for CouponMob.com.
  • Analyze and design POS reports and sales representative commission processes.
  • Run prewritten SQL quire's for research on back end software.
  • Calculate sales representative commissions base on POS reports.
  • Monitored/Maintain opportunity records in CRM to ensure accurate forecast and pipeline reporting.
  • Plan and coordinate corporate breakfasts/luncheons and develop PowerPoint presentations for relate meetings.
  • Show more

Management analyst example responsibilities.

  • Manage and mediate web communities for IRS online initiatives (management resource center, etc . )
  • Manage cross-functional and technical teams in the analysis, development, QA, implementation and support of products.
  • Update, manage, and configure Wiki and JIRA portals to reflect improvements and information sharing as the PMO evolves.
  • Perform reviews of select teams and programs to determine whether VBA and federal policies and guidelines are effectively implement and manage.
  • Lead JAD sessions to bring the business users and the scrum team to same converging point on requirements and change management.
  • Manage all technical documentation for PMI's certification program.
  • Show more

Sales support analyst vs management analyst skills

Common sales support analyst skills
  • Sales Support, 14%
  • Salesforce, 10%
  • CRM, 7%
  • Sales Process, 4%
  • Access Database, 4%
  • Account Executives, 4%
Common management analyst skills
  • Customer Service, 9%
  • Project Management, 7%
  • Logistics, 5%
  • Data Analysis, 5%
  • Process Improvement, 4%
  • Management System, 4%

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