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The differences between sales support analysts and sales support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming a sales support manager takes usually requires 6-8 years. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $52,551 average annual salary of a sales support analyst.
The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Sales Support Analyst | Sales Support Manager | |
| Yearly salary | $52,551 | $94,946 |
| Hourly rate | $25.26 | $45.65 |
| Growth rate | 19% | 5% |
| Number of jobs | 117,837 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Average age | 37 | 46 |
| Years of experience | 6 | 8 |
A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Sales support analysts and sales support managers have different pay scales, as shown below.
| Sales Support Analyst | Sales Support Manager | |
| Average salary | $52,551 | $94,946 |
| Salary range | Between $36,000 And $75,000 | Between $62,000 And $144,000 |
| Highest paying City | Seattle, WA | Portland, OR |
| Highest paying state | Washington | Oregon |
| Best paying company | VMware | Accenture |
| Best paying industry | Technology | Professional |
There are a few differences between a sales support analyst and a sales support manager in terms of educational background:
| Sales Support Analyst | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between sales support analysts' and sales support managers' demographics:
| Sales Support Analyst | Sales Support Manager | |
| Average age | 37 | 46 |
| Gender ratio | Male, 39.7% Female, 60.3% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |