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The differences between sales support analysts and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming a sales support specialist takes usually requires 2-4 years. Additionally, a sales support analyst has an average salary of $52,551, which is higher than the $50,782 average annual salary of a sales support specialist.
The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.
| Sales Support Analyst | Sales Support Specialist | |
| Yearly salary | $52,551 | $50,782 |
| Hourly rate | $25.26 | $24.41 |
| Growth rate | 19% | 4% |
| Number of jobs | 117,837 | 238,995 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 62% |
| Average age | 37 | 47 |
| Years of experience | 6 | 4 |
A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
Sales support analysts and sales support specialists have different pay scales, as shown below.
| Sales Support Analyst | Sales Support Specialist | |
| Average salary | $52,551 | $50,782 |
| Salary range | Between $36,000 And $75,000 | Between $31,000 And $82,000 |
| Highest paying City | Seattle, WA | Jersey City, NJ |
| Highest paying state | Washington | New Jersey |
| Best paying company | VMware | Microsoft |
| Best paying industry | Technology | Professional |
There are a few differences between a sales support analyst and a sales support specialist in terms of educational background:
| Sales Support Analyst | Sales Support Specialist | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Georgia | SUNY College of Technology at Alfred |
Here are the differences between sales support analysts' and sales support specialists' demographics:
| Sales Support Analyst | Sales Support Specialist | |
| Average age | 37 | 47 |
| Gender ratio | Male, 39.7% Female, 60.3% | Male, 36.1% Female, 63.9% |
| Race ratio | Black or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 6% |