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Schedule clerk vs claims clerk

The differences between schedule clerks and claims clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a schedule clerk, becoming a claims clerk takes usually requires 2-4 years. Additionally, a claims clerk has an average salary of $32,815, which is higher than the $31,818 average annual salary of a schedule clerk.

The top three skills for a schedule clerk include patients, medical terminology and patient care. The most important skills for a claims clerk are data entry, customer service, and clerical support.

Schedule clerk vs claims clerk overview

Schedule ClerkClaims Clerk
Yearly salary$31,818$32,815
Hourly rate$15.30$15.78
Growth rate-5%-3%
Number of jobs112,22578,588
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 31%
Average age4744
Years of experience24

What does a schedule clerk do?

Schedule clerks assist the administrative staff in scheduling work for the staff. They schedule and organize clerical activities in a facility and manage appointments of patients and doctors. These clerks are tasked to inform patients about financial assistance opportunities, ensure compliance with corporate standards in clerical scheduling tasks, and greet patients and guests. They may provide medical records information by answering the request of patients, law firms, and government agencies. Additionally, they implement plans to communicate on patient changes for converting paper medical records to electronic medical records.

What does a claims clerk do?

Claims clerks review the forms and documents for insurance claims to check for missing information and attachments. The data they obtain is entered into their database for safekeeping and quick retrieval. They should know the answers to their clients' questions about the regulations, policies, and procedures covered by their insurance policy. These clerks prepare documents that their agents use to present to their clients. When working for this position, a person must have the ability to communicate well and be familiar with computer applications.

Schedule clerk vs claims clerk salary

Schedule clerks and claims clerks have different pay scales, as shown below.

Schedule ClerkClaims Clerk
Average salary$31,818$32,815
Salary rangeBetween $25,000 And $39,000Between $27,000 And $39,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between schedule clerk and claims clerk education

There are a few differences between a schedule clerk and a claims clerk in terms of educational background:

Schedule ClerkClaims Clerk
Most common degreeAssociate Degree, 29%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeStanford University-

Schedule clerk vs claims clerk demographics

Here are the differences between schedule clerks' and claims clerks' demographics:

Schedule ClerkClaims Clerk
Average age4744
Gender ratioMale, 13.4% Female, 86.6%Male, 17.5% Female, 82.5%
Race ratioBlack or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 1.0%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage6%11%

Differences between schedule clerk and claims clerk duties and responsibilities

Schedule clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Interact with patients and physician offices to schedule radiology, cardiology, respiratory and nuclear medicine procedures.
  • Use and knowledge of ICD-9 and CPT codes.
  • Assign ICD-9-CM codes to inpatient records.
  • Maintain confidentiality of all information as per HIPAA guidelines.
  • Stock hardware, groceries, face shelves and bag groceries.
    • Show more

Claims clerk example responsibilities.

  • Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
  • File commercial, worker's comp, Medicare, and Medicaid claims to insurance carriers and employers.
  • Open and sort mail by claim types (HCPA UB 92 and T18).
  • Process medical HMO claims, POS claims, PPO claims and fee for service claims.
  • Review, scan, and file HCFA forms
  • Audit paper claims for accuracy in CPT and ICD9 codes.
    • Show more

Schedule clerk vs claims clerk skills

Common schedule clerk skills
  • Patients, 33%
  • Medical Terminology, 7%
  • Patient Care, 5%
  • Surgery, 5%
  • Data Entry, 4%
  • Phone Calls, 4%
Common claims clerk skills
  • Data Entry, 26%
  • Customer Service, 9%
  • Clerical Support, 7%
  • Computer System, 5%
  • Medical Claims, 4%
  • Process Claims, 4%

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Updated January 8, 2025

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