Schedule clerk vs medical scheduler

The differences between schedule clerks and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a schedule clerk and a medical scheduler. Additionally, a medical scheduler has an average salary of $32,201, which is higher than the $31,818 average annual salary of a schedule clerk.

The top three skills for a schedule clerk include patients, medical terminology and patient care. The most important skills for a medical scheduler are patients, customer service, and medical terminology.

Schedule clerk vs medical scheduler overview

	Schedule Clerk	Medical Scheduler
Yearly salary	$31,818	$32,201
Hourly rate	$15.30	$15.48
Growth rate	-5%	-8%
Number of jobs	112,225	67,831
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Associate Degree, 30%
Average age	47	49
Years of experience	2	2

What does a schedule clerk do?

Schedule clerks assist the administrative staff in scheduling work for the staff. They schedule and organize clerical activities in a facility and manage appointments of patients and doctors. These clerks are tasked to inform patients about financial assistance opportunities, ensure compliance with corporate standards in clerical scheduling tasks, and greet patients and guests. They may provide medical records information by answering the request of patients, law firms, and government agencies. Additionally, they implement plans to communicate on patient changes for converting paper medical records to electronic medical records.

What does a medical scheduler do?

A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.

Schedule clerk vs medical scheduler salary

Schedule clerks and medical schedulers have different pay scales, as shown below.

	Schedule Clerk	Medical Scheduler
Average salary	$31,818	$32,201
Salary range	Between $25,000 And $39,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Health Care

Differences between schedule clerk and medical scheduler education

There are a few differences between a schedule clerk and a medical scheduler in terms of educational background:

	Schedule Clerk	Medical Scheduler
Most common degree	Associate Degree, 29%	Associate Degree, 30%
Most common major	Business	Health Care Administration
Most common college	Stanford University	-

Schedule clerk vs medical scheduler demographics

Here are the differences between schedule clerks' and medical schedulers' demographics:

	Schedule Clerk	Medical Scheduler
Average age	47	49
Gender ratio	Male, 13.4% Female, 86.6%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 1.0%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between schedule clerk and medical scheduler duties and responsibilities

Schedule clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Interact with patients and physician offices to schedule radiology, cardiology, respiratory and nuclear medicine procedures.
Use and knowledge of ICD-9 and CPT codes.
Assign ICD-9-CM codes to inpatient records.
Maintain confidentiality of all information as per HIPAA guidelines.
Stock hardware, groceries, face shelves and bag groceries.

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Medical scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
Prepare class for transition techniques to transition from ICD-9 to ICD-10.
Perform basic medical assistant duties such as triage, vitals, administer IM injections.
Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.

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Schedule clerk vs medical scheduler skills

Common schedule clerk skills

Patients, 33%
Medical Terminology, 7%
Patient Care, 5%
Surgery, 5%
Data Entry, 4%
Phone Calls, 4%

Common medical scheduler skills

Patients, 29%
Customer Service, 15%
Medical Terminology, 6%
EMR, 5%
Data Entry, 3%
Insurance Verification, 3%

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Updated January 8, 2025

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