Schedule clerk vs office clerk

The differences between schedule clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a schedule clerk and an office clerk. Additionally, a schedule clerk has an average salary of $31,818, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a schedule clerk include patients, medical terminology and patient care. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Schedule clerk vs office clerk overview

	Schedule Clerk	Office Clerk
Yearly salary	$31,818	$30,927
Hourly rate	$15.30	$14.87
Growth rate	-5%	-5%
Number of jobs	112,225	106,497
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

What does a schedule clerk do?

Schedule clerks assist the administrative staff in scheduling work for the staff. They schedule and organize clerical activities in a facility and manage appointments of patients and doctors. These clerks are tasked to inform patients about financial assistance opportunities, ensure compliance with corporate standards in clerical scheduling tasks, and greet patients and guests. They may provide medical records information by answering the request of patients, law firms, and government agencies. Additionally, they implement plans to communicate on patient changes for converting paper medical records to electronic medical records.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Schedule clerk vs office clerk salary

Schedule clerks and office clerks have different pay scales, as shown below.

	Schedule Clerk	Office Clerk
Average salary	$31,818	$30,927
Salary range	Between $25,000 And $39,000	Between $25,000 And $38,000
Highest paying City	-	Englewood, CO
Highest paying state	-	Alaska
Best paying company	-	University of Massachusetts Boston
Best paying industry	-	Transportation

Differences between schedule clerk and office clerk education

There are a few differences between a schedule clerk and an office clerk in terms of educational background:

	Schedule Clerk	Office Clerk
Most common degree	Associate Degree, 29%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	Stanford University	Western Carolina University

Schedule clerk vs office clerk demographics

Here are the differences between schedule clerks' and office clerks' demographics:

	Schedule Clerk	Office Clerk
Average age	47	47
Gender ratio	Male, 13.4% Female, 86.6%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 1.0%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between schedule clerk and office clerk duties and responsibilities

Schedule clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Interact with patients and physician offices to schedule radiology, cardiology, respiratory and nuclear medicine procedures.
Use and knowledge of ICD-9 and CPT codes.
Assign ICD-9-CM codes to inpatient records.
Maintain confidentiality of all information as per HIPAA guidelines.
Stock hardware, groceries, face shelves and bag groceries.

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Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Schedule clerk vs office clerk skills

Common schedule clerk skills

Patients, 33%
Medical Terminology, 7%
Patient Care, 5%
Surgery, 5%
Data Entry, 4%
Phone Calls, 4%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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