Schedule clerk vs support clerk

The differences between schedule clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a schedule clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,818 average annual salary of a schedule clerk.

The top three skills for a schedule clerk include patients, medical terminology and patient care. The most important skills for a support clerk are customer service, data entry, and patients.

Schedule clerk vs support clerk overview

	Schedule Clerk	Support Clerk
Yearly salary	$31,818	$35,159
Hourly rate	$15.30	$16.90
Growth rate	-5%	-5%
Number of jobs	112,225	163,168
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

What does a schedule clerk do?

Schedule clerks assist the administrative staff in scheduling work for the staff. They schedule and organize clerical activities in a facility and manage appointments of patients and doctors. These clerks are tasked to inform patients about financial assistance opportunities, ensure compliance with corporate standards in clerical scheduling tasks, and greet patients and guests. They may provide medical records information by answering the request of patients, law firms, and government agencies. Additionally, they implement plans to communicate on patient changes for converting paper medical records to electronic medical records.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Schedule clerk vs support clerk salary

Schedule clerks and support clerks have different pay scales, as shown below.

	Schedule Clerk	Support Clerk
Average salary	$31,818	$35,159
Salary range	Between $25,000 And $39,000	Between $22,000 And $54,000
Highest paying City	-	San Diego, CA
Highest paying state	-	Hawaii
Best paying company	-	Los Alamos National Laboratory
Best paying industry	-	Government

Differences between schedule clerk and support clerk education

There are a few differences between a schedule clerk and a support clerk in terms of educational background:

	Schedule Clerk	Support Clerk
Most common degree	Associate Degree, 29%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Schedule clerk vs support clerk demographics

Here are the differences between schedule clerks' and support clerks' demographics:

	Schedule Clerk	Support Clerk
Average age	47	47
Gender ratio	Male, 13.4% Female, 86.6%	Male, 26.1% Female, 73.9%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 1.0%	Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between schedule clerk and support clerk duties and responsibilities

Schedule clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Interact with patients and physician offices to schedule radiology, cardiology, respiratory and nuclear medicine procedures.
Use and knowledge of ICD-9 and CPT codes.
Assign ICD-9-CM codes to inpatient records.
Maintain confidentiality of all information as per HIPAA guidelines.
Stock hardware, groceries, face shelves and bag groceries.

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Support clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
Organize and locate inventory and update companies QuickBooks.
Prepare subpoenas for document production, deposition and trial appearance/testimony.
Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.

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Schedule clerk vs support clerk skills

Common schedule clerk skills

Patients, 33%
Medical Terminology, 7%
Patient Care, 5%
Surgery, 5%
Data Entry, 4%
Phone Calls, 4%

Common support clerk skills

Customer Service, 19%
Data Entry, 15%
Patients, 10%
Clerical Support, 6%
Medical Terminology, 6%
Office Equipment, 5%

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Updated January 8, 2025

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