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Senior application support specialist vs desktop support specialist

The differences between senior application support specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior application support specialist and a desktop support specialist. Additionally, a senior application support specialist has an average salary of $100,040, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a senior application support specialist include application support, escalate and technical support. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Senior application support specialist vs desktop support specialist overview

Senior Application Support SpecialistDesktop Support Specialist
Yearly salary$100,040$44,962
Hourly rate$48.10$21.62
Growth rate10%10%
Number of jobs102,102102,191
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior application support specialist vs desktop support specialist salary

Senior application support specialists and desktop support specialists have different pay scales, as shown below.

Senior Application Support SpecialistDesktop Support Specialist
Average salary$100,040$44,962
Salary rangeBetween $72,000 And $137,000Between $33,000 And $59,000
Highest paying CityJersey City, NJBoston, MA
Highest paying stateNew JerseyMassachusetts
Best paying companyRoyal Bank of CanadaCornerstone Research
Best paying industryAutomotiveFinance

Differences between senior application support specialist and desktop support specialist education

There are a few differences between a senior application support specialist and a desktop support specialist in terms of educational background:

Senior Application Support SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior application support specialist vs desktop support specialist demographics

Here are the differences between senior application support specialists' and desktop support specialists' demographics:

Senior Application Support SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 61.9% Female, 38.1%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 13.3% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior application support specialist and desktop support specialist duties and responsibilities

Senior application support specialist example responsibilities.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Restart or bounce services in UNIX.
  • Restart the data center service application on Linux if any applications goes down or stop running.
  • Create documentation for SharePoint end user and administrative reference.
  • Support Unix base manufacturing applications for worldwide customer base.
  • Identify hardware requirements for new application setup in QA environments.
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Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Senior application support specialist vs desktop support specialist skills

Common senior application support specialist skills
  • Application Support, 22%
  • Escalate, 8%
  • Technical Support, 5%
  • SQL Server, 5%
  • Level Support, 5%
  • Java, 4%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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