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Senior delivery manager vs engagement manager

The differences between senior delivery managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior delivery manager and an engagement manager. Additionally, a senior delivery manager has an average salary of $116,570, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for a senior delivery manager include project management, cloud and business development. The most important skills for an engagement manager are project management, analytics, and customer service.

Senior delivery manager vs engagement manager overview

Senior Delivery ManagerEngagement Manager
Yearly salary$116,570$112,413
Hourly rate$56.04$54.04
Growth rate16%16%
Number of jobs145,791166,237
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a senior delivery manager do?

Senior delivery managers are experienced professionals who manage team members and their work schedules so that they can facilitate the timely production of software and other computer products. These managers are required to conduct project risk assessments and management to identify and correct significant problems on major information technology projects. They must maintain the process improvement plan for all the ongoing development projects and provide support to their IT systems. Senior delivery managers must also manage the career development and performance management for teams in the engineering, quality assurance (QA), and client delivery sections.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Senior delivery manager vs engagement manager salary

Senior delivery managers and engagement managers have different pay scales, as shown below.

Senior Delivery ManagerEngagement Manager
Average salary$116,570$112,413
Salary rangeBetween $87,000 And $154,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateVirginiaNew York
Best paying companyGenentechL.E.K. Consulting
Best paying industryTechnologyProfessional

Differences between senior delivery manager and engagement manager education

There are a few differences between a senior delivery manager and an engagement manager in terms of educational background:

Senior Delivery ManagerEngagement Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Senior delivery manager vs engagement manager demographics

Here are the differences between senior delivery managers' and engagement managers' demographics:

Senior Delivery ManagerEngagement Manager
Average age4747
Gender ratioMale, 74.8% Female, 25.2%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 5.7% Unknown, 5.1% Hispanic or Latino, 8.5% Asian, 19.9% White, 60.7% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior delivery manager and engagement manager duties and responsibilities

Senior delivery manager example responsibilities.

  • Design and lead implementation of a web base system for request intake that track requests through SDLC process.
  • Manage and track day to day flow of all trucks and routes to ensure delivery windows are meet.
  • Manage and implement application development and integration solutions using iterative and traditional SDLC methodologies.
  • Provide direction and manage outsource infrastructure partner to ensure full visibility of key projects, initiatives and operational activities.
  • Develop and implement ITSM processes to decommission hardware assets hosting NSA applications.
  • Increase operational efficiency of team allowing review and management of key infrastructure changes for every weekend.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Senior delivery manager vs engagement manager skills

Common senior delivery manager skills
  • Project Management, 15%
  • Cloud, 15%
  • Business Development, 12%
  • Project Delivery, 10%
  • Excellent Client, 9%
  • Saas, 7%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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