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The differences between senior implementation specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior implementation specialist and a client support specialist. Additionally, a senior implementation specialist has an average salary of $93,628, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a senior implementation specialist include client facing, project management and erp implementation. The most important skills for a client support specialist are customer service, client support, and client service.
| Senior Implementation Specialist | Client Support Specialist | |
| Yearly salary | $93,628 | $39,585 |
| Hourly rate | $45.01 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 54,888 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
As a senior implementation specialist, your main role is to provide outstanding implementation strategies. You should lead the integration processes of the company. You are not just in charge of providing connecting methods and products, but you are also responsible for providing solutions to multi-complex problems. You need to have excellent written and verbal communication and great technical and analytical skills so that you can provide expert implementation support and payment consulting to the company.
A bachelor's degree with at least four years of experience is preferred. This is because you are working with some of the core components of the company. You also want to have the ability to simplify complex problems before the audience.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Senior implementation specialists and client support specialists have different pay scales, as shown below.
| Senior Implementation Specialist | Client Support Specialist | |
| Average salary | $93,628 | $39,585 |
| Salary range | Between $67,000 And $129,000 | Between $29,000 And $53,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | Delaware | New York |
| Best paying company | Boston Consulting Group | NTT Data International L.L.C. |
| Best paying industry | Insurance | Manufacturing |
There are a few differences between a senior implementation specialist and a client support specialist in terms of educational background:
| Senior Implementation Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior implementation specialists' and client support specialists' demographics:
| Senior Implementation Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 52.1% Female, 47.9% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 11.5% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |