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The differences between senior implementation specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior implementation specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $93,628 average annual salary of a senior implementation specialist.
The top three skills for a senior implementation specialist include client facing, project management and erp implementation. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Senior Implementation Specialist | Senior Support Specialist | |
| Yearly salary | $93,628 | $106,515 |
| Hourly rate | $45.01 | $51.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 54,888 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
As a senior implementation specialist, your main role is to provide outstanding implementation strategies. You should lead the integration processes of the company. You are not just in charge of providing connecting methods and products, but you are also responsible for providing solutions to multi-complex problems. You need to have excellent written and verbal communication and great technical and analytical skills so that you can provide expert implementation support and payment consulting to the company.
A bachelor's degree with at least four years of experience is preferred. This is because you are working with some of the core components of the company. You also want to have the ability to simplify complex problems before the audience.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Senior implementation specialists and senior support specialists have different pay scales, as shown below.
| Senior Implementation Specialist | Senior Support Specialist | |
| Average salary | $93,628 | $106,515 |
| Salary range | Between $67,000 And $129,000 | Between $71,000 And $159,000 |
| Highest paying City | New York, NY | Piscataway, NJ |
| Highest paying state | Delaware | New Jersey |
| Best paying company | Boston Consulting Group | Eclaro |
| Best paying industry | Insurance | Manufacturing |
There are a few differences between a senior implementation specialist and a senior support specialist in terms of educational background:
| Senior Implementation Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior implementation specialists' and senior support specialists' demographics:
| Senior Implementation Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 52.1% Female, 47.9% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 11.5% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |