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The differences between senior implementation specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior implementation specialist and a support specialist. Additionally, a senior implementation specialist has an average salary of $93,628, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a senior implementation specialist include client facing, project management and erp implementation. The most important skills for a support specialist are customer service, patients, and mental health.
| Senior Implementation Specialist | Support Specialist | |
| Yearly salary | $93,628 | $40,782 |
| Hourly rate | $45.01 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 54,888 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
As a senior implementation specialist, your main role is to provide outstanding implementation strategies. You should lead the integration processes of the company. You are not just in charge of providing connecting methods and products, but you are also responsible for providing solutions to multi-complex problems. You need to have excellent written and verbal communication and great technical and analytical skills so that you can provide expert implementation support and payment consulting to the company.
A bachelor's degree with at least four years of experience is preferred. This is because you are working with some of the core components of the company. You also want to have the ability to simplify complex problems before the audience.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Senior implementation specialists and support specialists have different pay scales, as shown below.
| Senior Implementation Specialist | Support Specialist | |
| Average salary | $93,628 | $40,782 |
| Salary range | Between $67,000 And $129,000 | Between $25,000 And $64,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | Delaware | New York |
| Best paying company | Boston Consulting Group | Microsoft |
| Best paying industry | Insurance | Technology |
There are a few differences between a senior implementation specialist and a support specialist in terms of educational background:
| Senior Implementation Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior implementation specialists' and support specialists' demographics:
| Senior Implementation Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 52.1% Female, 47.9% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 11.5% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |