Patient Access Representative
Worthington, OH
At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day.
This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for.
Position Requirements - What You Need to Know Before Applying
Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week).
Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range.
Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel.
What You'll Do
As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note.
Key duties include:
Meeting and greeting patients promptly, professionally, and with genuine care.
Managing the reception and departure process with efficiency and attention to detail.
Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care.
Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR).
What You Bring
1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting.
Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed.
Reliable transportation - you'll need it to travel to your scheduled satellite locations.
Punctuality and dependability - your team and patients can count on you, every time.
A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise.
Why You'll Love This Role
You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling.
You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed.
You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential.
You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise.
What We Offer
Health Benefits within 30 days of hire - Medical, dental, vision & more!
Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid.
Paid Time Off (PTO) - begins accruing on your first day
Bring your A-game (and your A-list) - get rewarded for excellence and referrals
Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Auto-ApplyFamily Care Coordinator-K
Mount Vernon, OH
Family Care Coordinator
Positions in both Licking and Knox Counties
Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff
Flexible schedule/Potential Hybrid Model
40 hours per week (Monday-Friday)
Eligible for sign on bonus
Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required.
LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***********************************
Patient Care Coordinator
Columbus, OH
Williams Oral Surgery, a leader in dental and maxillofacial care, is excited to announce the opening for a full-time Patient Care Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Due to the hands-on nature of the position, it is not suitable for remote work. Working as a Patient Care Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks.
This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare.
Duties and Responsibilities
Greet and assist patients in a friendly and professional manner.
Schedule and confirm patient appointments, surgeries, and follow-ups.
Manage patient records and documentation, ensuring accuracy and confidentiality.
Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed.
Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff.
Prepare and manage patient invoices, receipts, and insurance claims.
Facilitate patient preparation for surgeries and consultations.
Maintain a clean and welcoming front office environment.
Update and maintain the scheduling system to optimize workflow and resource utilization.
Provide compassionate support and information to patients and their families.
Undertake continuous professional development to stay informed on the latest health policies and compliance requirements.
Ensure compliance with healthcare regulations and safety standards.
Participate in regular staff meetings to share best practices and improve services.
Handle emergency situations with calmness and professionalism.
Must be willing to travel between two offices.
Requirements
Proven experience as a Patient Care Coordinator or similar role in a busy oral surgery or dental practice preferred.
Strong understanding of medical and dental terminology.
Excellent organizational and multi-tasking skills.
Superior communication and interpersonal skills.
Demonstrated ability to handle sensitive information confidentially.
Care stream dental software knowledge preferred
Capability to work under pressure in a fast-paced environment.
Commitment to delivering high-quality support to both patients and staff.
Empathetic and compassionate demeanor.
Attention to detail and problem-solving skills.
BDC Service Representative
Dublin, OH
MAG is renowned as the largest group of European brands, encompassing 14 brands on a 65-acre campus in Dublin, Ohio. Our lineup includes Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo. MAG is committed to building lifelong relationships with customers and employees by providing high-quality products, services, and solutions.
We are currently hiring for a position in our BDC Call Center Service group. This full-time, entry-level role is ideal for individuals passionate about customer service and interested in the automotive industry.
Key Responsibilities:
Making over 100 outbound calls daily to schedule service appointments.
Handling inbound service inquiries promptly and courteously.
Following up with customers to ensure satisfaction and retention.
Collaborating with the service team to maintain positive relationships.
Maintaining accurate customer data and ensuring timely responses.
Meeting and exceeding daily appointment goals
Qualifications:
Strong verbal, written, and phone communication skills
Ability to work effectively in a team environment
Comfortable with computers, CRM software, and digital communication tools
Customer-first attitude with strong interpersonal skills
Previous customer service experience required
Knowledge of dealership products and services highly preferred
Familiarity with automotive service operations highly preferred
High school diploma or equivalent required; college preferred
We Offer:
Hourly base pay with performance-based bonuses and commissions
Premium healthcare benefits (medical, dental, vision)
401(k) with company match
Employee vehicle leasing and service discounts
Career mobility across 14 European brands
Ongoing professional development
Opportunity to work with elite automotive brands and a premium clientele
Apply Today:
Are you a proactive communicator who thrives in a fast-paced working environment? We want to hear from you! Please apply and submit your resume today!
Auto-ApplyPatient Service Representative
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for November 2025+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Auto-ApplyPatient Care Pharmacy Operations Specialist
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift details: Full-time employees will work 40 hours per week
Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm.
Saturday, 8:00 am to 4:00 pm (rotating with team)
Position Summary
At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients.
As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care.
Key Responsibilities
Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients.
Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support.
Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries.
System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms.
Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements.
Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience.
Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients.
Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence.
Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service.
Qualifications
Education: High School Diploma or equivalent
Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Strong problem-solving skills with an emphasis on process improvement.
Preferred Pharmacy Technician certification; support provided for obtaining this certification.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions [example below key provision - you may require others]
Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation.
Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems.
Must be able to communicate clearly and professionally via phone, chat, and written channels.
Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues.
Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases.
Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment.
Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs.
Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures.
Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service.
Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Patient Care Coordinator
Chillicothe, OH
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Dental Patient Care Coordinator
Newark, OH
Job Description
We are seeking a compassionate and organized Dental Patient Care Coordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The Patient Care Coordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy.
Key Responsibilities:
Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots.
Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage.
Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs.
Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care.
Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed.
Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws.
Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction.
Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience.
Required Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred).
1-2 years of experience in a dental office or healthcare environment (preferred).
Strong communication skills and a friendly, welcoming demeanor.
Excellent organizational and multitasking abilities.
Proficient with dental software and office management tools (experience with Eaglesoft a plus).
Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
Ability to work well in a team environment and maintain a positive attitude.
Strong attention to detail and commitment to patient confidentiality.
Working Hours:
Full-time position Monday through Friday.
Benefits:
Competitive Hourly Pay
Dental Benefits
Retirement Plan
Uniforms
Paid time off
Continuing education opportunities
If you are a hard-working individual that is passionate about providing excellent patient care, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental Patient Care Coordinator position at our office. Join us in making a positive impact on our patients' lives!
To apply, please submit your resume and cover letter to: ***********************
Skills:
General Practice
Scheduling
MS Office
Eaglesoft
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$30/hour
Easy ApplyPatient Service Representative- Central Ohio Medicine
Columbus, OH
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday-Friday 7:30am - 4pm
Columbus, OH
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Patient Experience Coordinator (Carmel)
Kilbourne, OH
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Patient Coordinator
Columbus, OH
Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
BDC Service Representative
Dublin, OH
Job Description MAG is renowned as the largest group of European brands, encompassing 14 brands on a 65-acre campus in Dublin, Ohio. Our lineup includes Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo. MAG is committed to building lifelong relationships with customers and employees by providing high-quality products, services, and solutions.
We are currently hiring for a position in our BDC Call Center Service group. This full-time, entry-level role is ideal for individuals passionate about customer service and interested in the automotive industry.
Key Responsibilities:
Making over 100 outbound calls daily to schedule service appointments.
Handling inbound service inquiries promptly and courteously.
Following up with customers to ensure satisfaction and retention.
Collaborating with the service team to maintain positive relationships.
Maintaining accurate customer data and ensuring timely responses.
Meeting and exceeding daily appointment goals
Qualifications:
Strong verbal, written, and phone communication skills
Ability to work effectively in a team environment
Comfortable with computers, CRM software, and digital communication tools
Customer-first attitude with strong interpersonal skills
Previous customer service experience required
Knowledge of dealership products and services highly preferred
Familiarity with automotive service operations highly preferred
High school diploma or equivalent required; college preferred
We Offer:
Hourly base pay with performance-based bonuses and commissions
Premium healthcare benefits (medical, dental, vision)
401(k) with company match
Employee vehicle leasing and service discounts
Career mobility across 14 European brands
Ongoing professional development
Opportunity to work with elite automotive brands and a premium clientele
Apply Today:
Are you a proactive communicator who thrives in a fast-paced working environment? We want to hear from you! Please apply and submit your resume today!
Powered by JazzHR
h5pC7v6vZa
Patient Care Coordinator
Delaware, OH
Pure Smiles-Delaware
Be part of a private practice, family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside a kind, caring doctor, administrators, an EFDA, and dental assistants. In addition, you will be paired with an office manager who is invested in you and your success!
No weekends or late nights!
Office Hours:
Monday-Thursday (2 weeks per month): 7:30a-5pm
Monday-Friday (2 weeks per month): M-TH 7:30a-5pm, Fri 7:30a-2p
Description:
We are offering an exciting career opportunity as a
Patient Care Coordinator
at our Pure Smiles- Delaware office. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and being comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about the patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs
collect payments and present treatment plans
We Provide:
Full-time, (4-5 days per week)
Paid time off, 2 paid sick days, 7 paid holidays, opportunities for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, are able to multi-task and have exceptional customer service skills
are reliable, kind and caring, and are able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you
, Pure Smiles-Delaware
is your match! We look forward to meeting you!
Apply today to speak with a recruiter and learn more!
Pure Smiles-Delaware is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
Patient Registration Representative
Dublin, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Interviews patients to collect required registration data, and enter patient information into computer database. Obtains required signatures, assembles patient files, and forwards to nursing units. Directs or escorts patients to appropriate departments. Performs related duties such as filing reports, assembling pre-admission forms, answering telephones, updating computer records, and so forth.
**Responsibilities And Duties:**
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
Typing of 3 0 wpm, excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Corporate Pre Access
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Medical Patient Services Representative
Westerville, OH
Job Description
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Powered by JazzHR
it GrVMCC38
Patient Access Representative
Grove City, OH
* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.
* Specialty: Emergency Room
* Location: 5300 N Meadows Dr, Grove City, OH 43123
* Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm
What You Will Do:
* Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
* Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
* Responsible for distribution of analytical reports.
* Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
* Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
* Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.
* Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
* Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
* Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Minimum Qualifications:
* High school diploma or equivalent.
* HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
* Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
Additional Qualifications (nice to have)
* Medical terminology required & knowledge of diagnostic & procedural coding
* Insurance verification with the ability to explain benefits, secure necessary authorizations
Position Highlights and Benefits:
* Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
* Retirement savings account with employer match starting on day one.
* Generous paid time off programs.
* Employee recognition programs.
* Tuition/professional development reimbursement.
* Relocation assistance (geographic and position restrictions apply).
* Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
* Employee Referral Rewards program.
* Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
* Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Patient Care Coordinator
Westerville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
Patient Care Coordinator/ Engager
Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Service Representative - East Obstetric and Gynecology - Springfield Medical Office
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
* Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
* Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
* Ability to answer internal and external calls in a friendly and helpful manner
* Must possess the ability to troubleshoot and resolve problems promptly
* Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
* Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
* Other duties as assigned
Education:
* High School Degree or GED
Experience:
* Prior experience in the healthcare field or a related area is preferred but not required
* Knowledge of medical terminology preferred but not required
* Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
* Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
* Engage with staff and patients in a professional manner
* Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Auto-ApplyPATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Chillicothe, OH
Unidine Unidine is hiring immediately for a full time **PATIENT DINING ASSOCIATE (DIETARY AIDE)** position. + **Location** : Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. + **Schedule** : Full time schedule. 3 shifts per week, 12-hour shifts. Days may vary, including rotating weekends. Further details upon interview.
+ **Requirement** : Previous customer service experience preferred.
+ **Pay Range** : $16.00 per hour to $20.00 per hour
**WHAT'S IN IT FOR YOU** A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
**YOU'D MAKE A GREAT ADDITION TO OUR TEAM** Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
**Job Summary**
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Essential Duties and Responsibilities:**
+ Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
+ Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
+ Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
+ Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
+ Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
+ Follows facility and department infection control policies and procedures.
+ Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
+ Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
+ Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
+ Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
+ Performs other duties assigned.
**Qualifications:**
+ Ability to read, write and interpret documents in English.
+ Basic computer and mathematical skills.
+ Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
**BENEFITS FOR OUR TEAM MEMBERS**
+ **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************** _or copy/paste the link below for paid time off benefits information._
******************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1487743